Central Iowa Customer Service Leadership (CICSL) Networking Event

Join us Tuesday, August 12, from 4–6 p.m. at The Tavern for networking, leadership insights, and collaboration with fellow call center leaders. This quarterly event offers a valuable professional development opportunity to share best practices, develop your leadership skills, and network with leaders from across the Des Moines metro area.

This quarter’s topic, Smart Staffing: Leveraging Data to Transform Workforce Strategy, will explore how reporting, tools, and modern hiring methods can drive smarter, more strategic workforce decisions.