PRIVACY POLICY
Effective Date: March
30, 2023
Last Updated on: September 15, 2025
This privacy policy ("Privacy Policy") explains how Allevents Informations Private Limited or any of its affiliates or subsidiaries. ("We", "Us", "Our") Process Personal Data collected from natural persons as specified in clause 2 below, as a Controller ("You").
If You do not agree to the collection and Processing of Your Personal Data, You are free to not provide the Personal Data sought by Us for collection and Processing, in which case You may not use Our Platform or Website for which the said Personal Data was sought.
1. DEFINITIONS
"Controller" means the natural or legal person, public authority, agency, or other body which alone or jointly with others, determines the purposes and means of the Processing of Personal Data.
"Organiser" means any person or entity who uses the Platform to publish and promote upcoming events to the Users.
"Personal Data" means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
"Process or Processed or Processing" means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
"Processor" means a natural or legal person, public authority, agency, or other body which Processes Personal Data on behalf of the Controller.
"Platform" shall have the meaning ascribed to it in the Terms of Use.
"Sensitive Personal Data" shall have the meaning ascribed to it under rule 3 of the SPDI Rules.
"SPDI Rules" means the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
'Terms of Use' means the Terms of Use available at Terms of use.
"User" means any person or entity who uses or accesses the Platform to get information about upcoming events in the city.
"Website"(s) means the websites that We operate.
2. HOW WE COLLECT, USE AND SHARE YOUR PERSONAL DATA
2.1 PERSONAL DATA COLLECTED BY US
We may collect any information entered on the Platform or provided to us in any way, including but not limited to: - Account credentials (full name, email, password, phone, gender, address, photo). - User-generated content (reviews, comments, posts, public contributions). - Preferences and settings. - Communications and transactions with us or other users or organisers. - Content submitted for surveys, contests, or promotions. - Data shared through social media logins or authorizations. - Publicly available information or data from partners. - Geolocation data where permitted by the user. - Device information, device identifiers, IP address, operating system, browser type, hardware type, mobile network information, app activity, transaction logs, last URL visited, and error logs. - Analytics, cookie, web beacon, and tracking technology data, including IDs such as IDFA or AAID. - Data from vendors, contractors, analytics, advertising partners, as well as in case of business transfer circumstances.
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When You are a(n) |
What Personal Data We Collect |
How We use Your Personal Data |
Whom We share Your Personal Data with |
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Users who access the Platform for buying tickets or filling out an event inquiry form or a coupon code. |
Your contact information, such as Your full name, email address, telephone number, and other Sign-up information. |
● Creation of a User account, verification of a User’s identity and help a User log into Our Platform. ● To communicate to a User any updates on the Platform which may be of interest to such User. ● To market events based on your interests, city of preference, etc. ● To Process any transaction during the sale of the tickets. |
Third-party partners who assist Us in providing Our Platform to You.
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User/ Organiser
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Information You have provided as part of any feedback, comment, inquiry, or survey.
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To improve Our Services |
Third parties who assist Us in providing these services.
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Organiser who creates a brand Page or events on Our Platform. |
Your business name, business portal, Your contact information, such as email, and phone number. In addition to this Your financial information such as Your bank account information, Your paypal account information, or any third-party payment account information
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● Creation of a brand page and an event page, verification of the Organisers’ identity and to help an Organiser log into Our Platform. ● To inform, promote and market Our Platform to You. ● Financial information collected shall only be used for any payment or billing purposes or taxation purposes.
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Third parties who help Us in providing Our Platform to You. |
2.2 PERSONAL DATA THAT WE COLLECT NOT PROVIDED DIRECTLY BY YOU
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When You are a(n) |
What Personal Data We Collect |
How We use Your Personal Data |
Whom We share Your Personal Data with |
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Website visitor |
● Your usage of Our Website(s) or emails (such as Internet Protocol (IP) addresses browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks or other identifiers ● As described in clause 9. |
● For market analysis, and market research ● To protect the Our data from threats, violations, and breaches if any. ● To inform, promote Our Platform to You. |
Third-party partners who provide Us with services in connection with such Processing. |
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Users who created accounts on the Platform using their social media or any other third-party sign-on services. |
Your social media account information that you have made public on such social media accounts.
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● Creation of an account, verification of Users’ identity and help Users log on to our Platform. ● To inform, promote and market our Platform based on Users’ interests in compliance with applicable laws. ● To communicate with the user regarding the existing platform or to notify them about any alerts or updates via Email, SMS, WhatsApp, or RCS. |
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User or Organiser who uses and interacts with Our Platform |
● Your device type, and the operating system version. ● Your usage of Our Platform, like types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities, some of which may qualify as Personal Data. |
● To evaluate, develop and improve Our Platform ● For market analysis, product analysis and market research. ● To provide support in connection with Your queries
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Individuals whose information (a) third-party sources share with Us without breach of any confidentiality clause and in accordance with applicable law, or (b) is available on public platforms.
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Your contact information, such as Your full name, email address, phone number, designation, and business name. We may combine this information with any Personal Data provided by You.
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To update, expand, and analyse our records and create more tailored advertising to provide services that may interest You.
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Third party partners who assist Us in such Processing.
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3. LEGAL BASIS FOR PROCESSING (EEA REGION)
If You are a data subject from the European Economic Area, Our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which We collect it.
We will normally collect Personal Data from You only where it needs it to perform a contract with You, where the Processing is in Our legitimate interests and not overridden by Your data protection interests or fundamental rights and freedoms, or where We have Your consent. In some cases, We may also have a legal obligation to collect Personal Data from You. If We Process Personal Data with reliance on Your consent, You may withdraw Your consent at any time.>
If You have questions or need further information concerning the legal basis on which We collect and use Your Personal Data, please contact Us using the contact details provided under clause 12.
4. INTERNATIONAL TRANSFER
We mainly Process Personal Data in . However, We may transfer Personal Data outside the AWS Datacenter in US East for the purposes referred to in Section 2. We will ensure that the recipient of Your Personal Data offers an adequate level of protection that is at least comparable to that which is provided under applicable data protection laws.
If You are a resident of the European Economic Area and when Your Personal Data is Processed outside EEA, We will ensure that the recipient of Your Personal Data offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of Personal Data as approved by the European Commission (Article 46 General Data Privacy Regulation, 2016), or We will ask You for Your prior consent to such international data transfers.
5. RETENTION OF PERSONAL DATA
We retain Personal Data collected where an ongoing legitimate business requires retention of such Personal Data.
In the absence of a need to retain Personal Data under clause 5.1 above, We will either delete it or aggregate it, or, if this is not possible then We will securely store Your Personal Data and isolate it from any further processing until deletion is possible.
Personal data is retained only for as long as necessary for legitimate business, legal requirements, or fraud prevention purposes. Upon user request or account termination, personal data will be deleted or de-identified, except where retention is mandated by law, or for dispute resolution and contract enforcement purposes.
6. SECURITY OF PERSONAL DATA
We use appropriate technical and organizational measures to protect the Personal Data that We collect and Process. The measures We use are designed to provide a level of security appropriate to the risk of Processing Your Personal Data. If You have questions about the security of Your Personal Data, please contact Us immediately as described in this Policy.
7. YOUR RIGHTS
By creating an account, users consent to receive updates, promotional messages, and other information from the Company. You can request Us for access and correction of Your Personal Data.
If We have collected and Processed Your Personal Data with Your consent, then You can withdraw Your consent at any time. Withdrawing Your consent will not affect the lawfulness of any Processing We have conducted prior to Your withdrawal, nor will it affect Processing of Your Personal Data conducted in reliance on lawful Processing grounds other than consent.
You have the right to complain to a data protection authority about Our collection and use of Your Personal Data. For more information, please contact Your local data protection authority as specified by the applicable data protection laws.
Users may opt-out of non-essential marketing communications at any time by following unsubscribe instructions or updating notification settings. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails We send You. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact Us.
If You are a resident of the EEA, UK, or Switzerland, You are also entitled to the following rights:
You can request Us for deletion and erasure of Your Personal Data.
You can object to the Processing of Your Personal Data, ask Us to restrict Processing of Your Personal Data or request portability of Your Personal Data.
If You seek to exercise Your rights under this clause, please contact Us at the details provided in clause 12. We will verify any requests before acting on the request and respond to all requests We receive from individuals wishing to exercise their data protection rights within a reasonable timeframe in accordance with applicable data protection laws.
How to Request Data Deletion If you would like your personal data to be deleted, please follow these steps:
8. NOTICE FOR CALIFORNIA RESIDENTS:
Clause 8 applies only to California residents and the Personal Information We collect as Business. “CCPA” means the California Consumer Privacy Act of 2018 as amended by the CPRA. “CPRA” means the California Privacy Rights Act. For the purposes of this section, the terms “Business”, “Business Purpose”, “Consumer” “Personal Information”, “Sale/Sell”, “Service Provider” and “Sensitive Personal Information” and “Share” shall have the meaning given to them under the CCPA.
The categories of Personal Information We have collected in the twelve (12) months prior to the Effective Date and that We may collect include:
Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, passport number, or other similar identifiers;
Signature, physical characteristics or description, telephone number, bank account number, credit card number, debit card number or any other financial information, medical information or health insurance information;
Protected classification characteristics under California or federal law such as gender and date of birth;
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement;
Geolocation data;
Audio, electronic, visual, thermal, olfactory, or similar information.
Disclosure of Personal Information. We have disclosed the categories of personal information listed in clause 8.2 above for a business purpose in the twelve (12) months prior to the Effective Date and may disclose such personal information to service providers or contractors or to any other third parties who support our business provided (a) they do not Sell or Share such personal information or (b) retain, use or disclose such information for any purpose other than for the specific purpose of performing the services specified in our contract with them or (c) combine such information with any other information received directly by them. We do not Sell or Share (as the terms are defined in the CPRA) the personal information We collect without providing You a right to opt out. We do not Sell or Share personal information of minors of at least the age of thirteen (13) but less than sixteen (16) years without receiving such minor’s consent or the consent of the minor’s guardian if the minor is less than thirteen (13) years. We have not Sold or Shared any personal information in the twelve (12) months prior to the Effective Date. We shall not disclose further the personal information collected for verification of a consumer’s request or retain it longer than it is necessary for the purpose of verification.
You are entitled to the following rights under the CCPA:
You can request Us to disclose details, and categories of Your Personal Information collected by Us;
You can request Us to disclose Your Personal Information collected twelve (12) months prior to the Effective Date, this right shall apply only to personal information collected after January 1, 2022.
You can request Us to disclose (a) Your Personal Information Sold or Shared and (b) the service provider or contractor, or a third-party (as defined in the CPRA) to whom such information is Sold or Shared.
You can request Us to correct Your inaccurate Personal Information.
You have the right to request deletion of your personal information held by the Us or by Our service provider, contractor, or any other third party to whom We have disclosed personal information to. We shall hold a confidential record of all deletion requests for the purpose of preventing the selling of such personal information for which You have submitted a deletion request.
You have the right to opt out of any Sale or Sharing of Your Personal Information if any such sale or sharing occurs.
You can request us to limit the use of Your Sensitive Personal Information.
You can request the transfer of specific pieces of Your Personal Information to any other entity.
You have the right to not be discriminated against for exercising Your rights under CCPA.
California Consumers may exercise their rights under the CCPA by contacting us at the details provided in clause 12. We will verify any requests before acting on them and respond within a reasonable timeframe. Consumers may also designate an authorized agent to act on their behalf.
9. COOKIE POLICY
Cookies are text files that are placed on Your computer to collect standard internet log information and visitor behaviour information by Us. When You visit the Website(s), We may collect Personal Data automatically from You through cookies or similar technology. We also set cookies to collect information that is used either in aggregate form to help Us understand how our Website(s) are being used or how effective Our marketing campaigns are, to help customise the Website(s) for You or to make advertising messages more relevant to You.
Essential Cookies: We set essential cookies that enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. However, You may disable these by changing Your browser settings, but this may affect how the Website(s) functions.
Analytics, Customisation and Advertising Cookies: We set these cookies to help Us improve Our Website(s) by collecting and reporting information on how You use it. The cookies collect information in a way that does not directly identify anyone.
Cookies and Tracking Technology: We utilise cookies, pixel tags, beacons, and comparable technologies to: - Store user preferences and settings. - Deliver personalized content and advertising. - Analyse user interactions with the Platform or our communications. - Enhance Platform functionality, navigation, and security. You may control cookie preferences in your browser/app; disabling them could affect Platform features. Essential cookies necessary for Platform security and basic operation cannot be disabled.
When you visit the Website(s), a cookie banner will be displayed providing additional information about cookies and options to opt out of non-essential cookies as required by applicable laws.
10. PRIVACY OF CHILDREN
The Platform is not intended for individuals under 16. We do not knowingly collect information from children. If information is accidentally collected from a child without proper consent, it will be deleted promptly upon discovery or upon the request of a parent or guardian.
We recognize the importance of children's safety and privacy. We do not request, or knowingly collect, any Personal Data from children under the age of 16 without the consent given or authorized by the parent or guardian of the child. Parents or guardians can revoke the consent previously made and review, edit, or delete the Personal Data of children for whom they provided consent. If a parent or guardian becomes aware that his or her child has provided Us with Personal Data without their consent, they should write to us at the email address provided in clause 12.
11. NOTICE TO USER AND OTHER EXCLUSIONS
Where the Personal Data of Users are collected by the Organiser on their event page, that Organiser is the Controller of such Personal Data. For the additional information collected by Organisers on their brand page, Users’ data privacy questions and requests should be submitted to the Organiser in its capacity as the Users’ Controller. We are not responsible for Organisers’ privacy or security practices or the data retention period which may be different from this notice. Organisers of Our Platform are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements, or other obligations, relating to the collection of Personal Data in connection with the use of their brand page by the Users.
Our Website(s) contain links to other websites. Our Policy applies only to our Website(s), so if You click on a link to another website, You should read their privacy policy. We encourage You to review the privacy statements of any such other websites to understand their Personal Data practices.
This Policy does not apply to aggregated information which summarises statistical information about groups of members, and which does not include name, contact information, or any other information that would allow any particular individual to be identified.
Website(s) use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
12. DISPUTE RESOLUTION & JURISDICTION
Any disputes, claims, or grievances arising out of use of the website, platform, or related services must first be notified in writing to AllEvents’ headquarters at 1402, 14th floor Capstone, Kalgi Cross Road, near Chirag Motors, Parimal Garden, Ahmedabad, Gujarat, India. The company will have thirty (30) days from receipt of such notice to address and attempt resolution of the issue. Failure to issue such notice and exhaust amicable resolution steps shall bar the party from pursuing any claim in any court of law. Only after such procedures have been followed and no satisfactory resolution is received may legal action be commenced, strictly in the courts located at Ahmedabad, India, under Indian law. This clause shall not prohibit any party from seeking urgent or interim statutory remedies where legally permitted.
Exclusive Jurisdiction & Governing Law Clause - All users and organizers hereby agree that any dispute or claim related to use of the platform, website, data, services, or these terms shall be governed exclusively by the laws of India, without regard to conflict of laws. The courts and tribunals situated at Ahmedabad, Gujarat, India shall have exclusive jurisdiction over all proceedings or claims. International users specifically agree and acknowledge that access and use signify acceptance of these jurisdictional provisions and no action may be initiated in any foreign court.
Foreign User Dispute Section - For users accessing the platform outside India, all dispute resolution, legal recourse, and claims shall follow the designated escalation procedure and be subject exclusively to Indian law and the jurisdiction of Ahmedabad, Gujarat, India. Notwithstanding local regulations regarding privacy or cookies, legal remedies for grievances regarding the platform must be processed through the notice and jurisdiction framework established herein.
Minor Claim Exclusion - Users and Organisers expressly waive the right to bring claims for minor, technical, or non-material issues, including but not limited to temporary outages, minor website errors, or user experience dissatisfaction unless such issues result in tangible financial loss or a substantial breach of statutory rights. Claims must pertain to significant breaches of these terms or applicable law and follow the pre-litigation escalation process.
Safeguard & Principles Section - Nothing in these terms shall operate to restrict, override, or waive any statutory or legal rights which cannot by law be contractually excluded, nor shall any of these provisions be construed to deny access to legal remedies upon exhaustion of the prescribed notice and resolution process. All procedures and dispute mechanisms herein are promulgated in accordance with principles of natural justice, guaranteeing all parties a fair hearing and reasonable opportunity to resolve concerns.
Severability & Good Faith Clause - If any term or provision hereof is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be deemed removed or modified to the minimum extent necessary while the remaining provisions continue in full force. All parties undertake to act in good faith in resolving any issues or disputes under this policy.
13. USER INTERFACE IMPROVEMENT
To improve the user interface and website experience, AllEvents may track and analyze cursor activity, click patterns, and scrolling behavior while users interact with the site. This information is collected solely to enhance navigation, discover usability issues, and develop better features. Cursor tracking does not identify any individual user, nor is it used for any marketing, profiling, or adverse actions against users. By using the website, you consent to such user interface improvements and understand that this data is not used to affect, disadvantage, or target users in any way.
14. CONTACTING OUR GRIEVANCE OFFICER:
This Policy does not apply to aggregated information which summarises statistical information about groups of members, and which does not include name, contact information, or any other information that would allow any particular individual to be identified.
Kind Attention: Amit Panchal
Email Address: support@allevents.in
Address: 1402, 14th floor Capstone, Kalgi Cross Road, near Chirag Motors, Parimal Garden, Ahmedabad 380006, Gujarat, India
15. CHANGES TO THE POLICY
We keep this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time and You shall be notified only if there are material changes to this Policy.