28 October 8:30am - 12:30pm
Friction is inevitable, but drama and conflict are optional.
In any workplace, roles like Victim, Aggressor, or Rescuer can emerge when emotions run high and pressure builds. These patterns, known as the Drama Triangle, create stress, erode trust, and keep teams stuck in blame, avoidance, or control.
This half-day workshop helps you recognise those roles in real time, interrupt the cycle, and move towards clear, respectful, outcome-focused action.
You’ll learn how to shift from drama to empowerment using tools grounded in awareness, choice, and emotional clarity.
- Understand the three roles of the Drama Triangle and the dynamics that drive reactivity
- Identify your default role and recognise when you're pulled into the triangle at work
- Apply the Tension Triangle and Four Human Gifts to shift yourself and others from reaction to conscious action
- Learn how to move ‘above the line’ using the Empowerment Triangle roles — Coach, Creator, Challenger
- Practice language, mindset and regulation strategies to de-escalate tension and create clarity
This is not just about managing others. It starts with recognising your own role and consciously choosing a different path.
Reactivity to Results is a three-part series to help you handle feedback, conflict, and tough conversations with confidence and clarity. Trusted by hundreds of NTG and NGO professionals, from frontline staff to senior leaders, who know their greatest asset is their people. Past participants report feeling more confident, reducing conflict, and strengthening relationships within weeks.Each session stands alone, but together they offer tools to shift from emotional reactivity to calm, constructive action at work.
Employer-funded training? If you’re attending any of the events as part of your organisation’s professional development program, we’re happy to provide an invoice for direct payment. Please email us at
Y29udGFjdCB8IGFydHlvdXJsaWZlICEgY29tICEgYXU= to arrange registration and invoicing.
The series includes:
Trigger Alert : Building Confidence in Giving and Receiving Feedback
Break the Cycle of Drama and Conflict
From Avoiding to Engaging: Productive difficult conversations
Attend one workshop or all three - book the full series for just $595 and walk away with the complete toolkit for stronger relationships and better outcomes.
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