SUPERVISORY MANAGEMENT EXCELLENCE: EMOTIONAL INTELLIGENCE, LEADERSHIP, AND TEAM PERFORMANCE
(Equipping Supervisors with Practical Skills to Lead with Empathy, Authority, and Results-Driven Focus)
DATE: 28 July to 01 August 2025
VENUE: Klein Windhoek GH I WINDHOEK
TIME: 09:00 to 16:00
COURSE OVERVIEW
This empowering 5-day training program is designed to equip supervisors with the core leadership capabilities, emotional intelligence, and team management skills required to excel in today’s dynamic work environments. Supervisors are the vital link between management and frontline operations—responsible for motivating teams, resolving conflicts, enforcing accountability, and delivering results.
Participants will learn how to lead with empathy and authority, enhance communication, manage performance, and build a culture of trust, accountability, and productivity. The course blends personal leadership development with practical tools for managing people, resolving workplace challenges, and driving continuous improvement.
Ideal for newly appointed or experienced supervisors, team leaders, forepersons, or line managers seeking to strengthen their leadership presence and performance impact.
COURSE OBJECTIVES
-Apply emotional intelligence in managing team dynamics and individual behaviour
-Lead teams effectively through influence, communication, and performance coaching
-Set clear expectations, delegate tasks, and monitor results
-Resolve interpersonal conflicts constructively and fairly
-Build trust, morale, and engagement within teams
-Transition from task-based management to people-centered leadership
COURSE OUTLINE
-Module 1: Foundations of Supervisory Leadership
-Module 2: Emotional Intelligence for Supervisors
-Module 3: Communication, Feedback, and Conflict Resolution
-Module 4: Team Management, Delegation & Performance Coaching
-Module 5: Leading with Purpose and Driving Results
WHO SHOULD ATTEND:
-Team Leaders and Supervisors
-Line Managers and Shift Coordinators
-Forepersons and Section Heads
-Technical Leads and Project Supervisors
-Aspiring Managers or Staff in Acting Supervisory Roles
BOOKINGS & ENQUIRES
Detailed course content and quotation available from our offices at 061 241456. To attend kindly complete the registration form and forward it to us via email:
aW5mbyB8IGJldGMtbmFtICEgY29t or fax at +264 61 243107. All course registrations end at 14:00 Friday 25 July 2025.
Should you wish to discuss any further queries, or require any additional information regarding our invitation, do feel free to contact our offices.
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