UMAB (Understanding & Managing Aggressive Behaviour)

UMAB focuses on understanding the functionalities of a person's behaviour and how to identify vital signs of an impending crisis and manage safely and effectively. If the situation becomes physical, the participants are taught the concept of self-protection, disengagement skills and the principles of the use of physical intervention on a continuum in various direct care service settings. This program is structured to incorporate both theoretical and experiential learning components. An understanding is provided of the legislative policies and procedures with regards to the use of behaviour management intervention strategies required for frontline workers to be effective and successful in the management of the behaviour of persons in need.

What can this program offer?

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• The approach of least intrusive least restrictive strategies.
• Trauma-informed approach
• Consistent and safe application of behavioural interventions in a continuum.
• Development of strategies for agency protocols.
• Identify support within the framework of the agency.
• Self-examination of own skills.
• Team strategies with environmental considerations.
• Communication skills
• Consultation and support mechanism for Agencies and Trainers under this program.
• UMAB is a certified course that is carded for both the Orientation and Continuing Education programs

Info: The “Orientation” training will be 2 Days in length based with the certificate being valid for one year, and the date of expiry is identified on the card.

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