WoCS Sydney: The Burnout Breakdown

An Honest Conversation About Burnout in Customer Success

Join Women of Customer Success Sydney for an empowering and down-to-earth evening exploring burnout—what it is, how it shows up, and how we can support ourselves and each other through it.

We’ll look at burnout from two essential angles:
The individual experience (bottom-up)—how to recognise, manage, and recover
The organisational responsibility (top-down)—how companies can prevent burnout and build healthier cultures

This is a space to reflect, recharge, and reframe how we think about success and sustainability in high-performing environments.

• Real talk from two incredible guest speakers
• Practical tools for spotting and managing burnout
• Insights into how companies can better support their people
• Great conversation, community, and good vibes
  
  

Date: Thursday, 28th August
Time: 6:00 PM – 8:00 PM
Location: Ansarada Office, The Rocks, Sydney
Tickets: Free with registration – limited spots available

Jennifer Cains – Founder, Advice for Good
Jennifer is the founder of Advice for Good and a seasoned leader with 25+ years in tech, including roles at Microsoft and Salesforce. She partners with organisations to strengthen people leadership and build high-performing, people-first cultures. Jennifer also serves on the board of WayAhead – Mental Health Association NSW, advocating for better mental health outcomes in workplaces and beyond.

Danielle Owen Whitford – Founder & CEO, Pioneera
Danielle is a former corporate executive turned tech founder, now leading Pioneera, a company that uses AI to detect and prevent workplace burnout through real-time insights. With a powerful personal story of burnout, Danielle blends lived experience with cutting-edge data to help businesses better support their people.

Women working in Customer Success, Sales, Solutions, or Post-Sales roles who want to deepen their cross-functional collaboration, drive customer value, and grow their influence across the business.

This event is proudly sponsored by Ansarada, a global leader in deal readiness and governance technology. Beyond data rooms, Ansarada champions transparency, sustainability, and employee wellbeing—believing that thriving people build thriving businesses.

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