Professional Customer Service Skills

Customer Service Workshop: Enhance Your Customer Interactions with Confidence, Professionalism, and Lasting Impact.

Join us for a transformative workshop designed to equip you with the essential skills to provide exceptional customer service. Learn how to deal with customers professionally, build trust, and leave a lasting impression. This workshop is perfect for those in customer-facing roles, business owners, and anyone looking to enhance their communication and customer service abilities.

Workshop Highlights:
📌 Building Confidence – Learn how to communicate confidently with customers, colleagues, and supervisors.
📌 Professionalism in Customer Interactions – Understand the importance of professionalism and how it can impact customer satisfaction.
📌 Creating Lasting Impressions – Master techniques to ensure your customer interactions are impactful and memorable.
📌 Practical Tips – Gain actionable insights and strategies to handle various customer service scenarios.

Module Included:
Participants will receive a comprehensive module covering the following:

🔑 Good Grooming
🔑 Professional Qualities of a Service Provider
🔑 Getting Along with Others on the Job
🔑 How Customers Rate Us
🔑 Handling Complaints
🔑 Positive Scripting
🔑 Handling Difficult Customers
🔑 Going the Extra Mile for Your Customers

Event Details:
🗓 Date: July 25, 2025 (Friday)
⏰ Time: 1:00 PM – 5:00 PM
📍 Location: Golden Treasure Skills and Development Program, 9 Anonas Road, Project 3, Quezon City
In partnership with Coach Bobong Cutiongco of CLI Training Consultancy

Registration Details:
💸 Early Bird Registration (before July 7, 2025): P2,900
💸 Standard Registration: P3,400

Seminar fee inclusions:
- Certificate
- Handouts
- Snacks

Register now!!
For more information or reservations, please call:
Telephone nos.75874746
Mobile nos. 09472888719/ 09175332105

Learn more about us here: www.goldentreasureskills.ph

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📧 Email: gtsdp@
🌐 Visit: www.goldentreasureskills.ph

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• Next Wednesday, 25th June, 10:00 am, Events Management and Coordination Seminar in Quezon City
• Next Thursday, 26th June, 10:00 am, Restaurant Business Operation in Quezon City
• Next Friday, 27th June, 10:00 am, Coffee Shop Business Operation and Barista Training - Weekday Class in Quezon City

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