Developing Emotional Intelligence Skills – 2 Day Session in Ottawa

Delivery Mode: Classroom (In-Person)

Language: English

Credits: 16 PDUs

Certification: Course Completion Certificate

Refreshments: Lunch, snacks, and beverages will be provided during the session to keep you energized and focused.

Course overview:

Emotional Intelligence (EI) is the ability to recognize, understand, and manage your own emotions while effectively perceiving and influencing the emotions of others. Though its origins date back to early 20th century psychology, the concept was popularized by Wayne Payne in 1985.

This interactive workshop helps you strengthen self awareness and self management, which are key aspects of EI. Developing these skills enhances workplace effectiveness, leadership presence, and interpersonal relationships

Key Takeaways:

By the end of this course, you will be able to:

• Explore the Emotional Intelligence competency framework and its practical applications.
• Assess your current emotional intelligence and identify areas for growth.
• Learn strategies to sustain positivity, energy, and motivation.
• Understand how emotions influence thinking, goal-setting, relationships, and decision-making.
• Manage high-pressure situations while maintaining performance and standards.
• Build emotional resilience and maturity for personal and professional growth.
• Take ownership of your emotions and minimize blame or complaints.
• Implement emotional intelligence strategies effectively in the workplace.

Who Should Attend:

This course is perfect for anyone looking to enhance their emotional intelligence skills, regardless of their role or experience.

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Why This Course Is the Right Fit for You?
This Emotional Intelligence course isn’t about vague theories or textbook definitions. It’s a hands-on experience filled with practical tools, real-life scenarios, and proven strategies. Whether you're leading a team, navigating workplace dynamics, or aiming for personal growth—this course equips you to understand emotions, manage responses, and build stronger, more impactful connections
📧Ready to bring this powerful workshop to your team? Contact us at ZXZlbnRicml0ZSB8IG1nYXVzc2llICEgY29t to schedule your customized in-house session.

Info: ● Self-Management

● Self-Awareness

● Self-Regulation

● Self-Motivation

● Empathy

Info: ● Accurate Emotional Perception

● Using Emotions to Enhance Thought

● Understanding Emotional Signals

● Emotional Management

Info: ● Active Listening

● Effective Questioning

● Communicating with Authenticity

Info: ● Interpreting Body Language

● Emotional Cues in Communication

● The Power of Delivery

Info: ● Benefits of EI

● Expressing Emotions Effectively

Info: ● Perspective Shifting

● Self-Awareness Tools

● Healthy Compromise

Info: ● Coping Strategies

● Relaxation Methods

● Integrating Techniques

Info: ● Managing Emotions at Work

● Constructive Conflict Resolution

● EI in Professional Interactions

Info: ● Optimism vs. Pessimism

● Finding Emotional Balance

Info: ● First Impressions

● Situational Assessment

● Assertiveness with Respect

Info: ● Inspirational Insights

● Summary of Key Learnings

● Personal Action Plans and Feedback

Also check out other Workshops in Ottawa.