This presentation draws a compelling parallel between the aviation industry’s use of checklists and automation and how these tools can dramatically improve efficiency, compliance, and consistency in property management.
Leveraging insights from the speaker’s background as an airline pilot and property management company owner, the presentation illustrates how standardized processes - supported by tools like LeadSimple and Zapier can prevent costly mistakes, improve training, and ensure regulatory compliance. It highlights the importance of monitoring KPIs, encouraging anonymous feedback, and fostering a collaborative team culture through practices like shadowing, quarterly reviews, and recurrent training.
The overarching message: while checklists and automation are critical, success ultimately hinges on people, teamwork, and a strong system of accountability.
About Todd J. Ortscheid, RMP
Todd Ortscheid is CEO of Revolution Rental Management, a property management company in Atlanta, GA that has been in business since 2008. In addition to running his property management company, Todd also does some consulting work on the side to assist other property managers with increasing the revenue of their companies and automating their processes. Prior to entering the world of property management, Todd was an airline pilot for fourteen years, leaving Southwest Airlines to focus on growing his property management business. During his airline career, Todd also served as Executive Vice President of the world's largest pilots union, the Air Line Pilots Association, Int'l (ALPA).
Schedule of Events
11:30am - Check-in opens
11:30am - Lunch is served
12:00pm - Meeting begins!
Before July 10, 2025 - 5:00pm
Members $25
Non-Members $35
Affiliates Free
After July 10, 2025 - 5:00pm
Members $35
Non-Members $45
Affiliates Free
Deadline to Register, July 16, 2025
5:00pm
No Refunds will be given
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