A Workplace Dilemma: Resolving Issues When Generations Collide

In today’s workplace, four generations are working together with different expectations, styles, and views on how communication should work. It’s no surprise that breakdowns happen. What is surprising is how often we react to the situation by avoiding conversations that would actually move us forward.

Whether it’s a colleague, a client, a vendor, or a prospect, too many issues go unresolved, not because we don’t care but because we don’t feel equipped to navigate the situation from different viewpoints to find a solution.

This event is a high-impact, immersive session built to help you do just that.

This isn’t theory. It’s a mindset shift and a practical system to help you address real-world tension with clarity, confidence, and respect. We’ll help you work through your discomfort to accept healthy conflict and express what needs to be said without compromising trust or momentum.

You’ll walk away with:

• A clear definition of what actually qualifies as an issue
• A simple, repeatable process (IDS) to solve issues without drama
• Tools to bridge generational communication gaps and build shared understanding
• Language to say hard things in a way that builds, not breaks, trust
• A mindset shift to overcome avoidance and lean into conflict with courage

Who Should Attend:

• Leaders, managers, and team members at all levels
• Entrepreneurs and business owners
• Client-facing professionals and cross-functional collaborators

What You'll Gain:

• Confidence to step into tough conversations instead of sidestepping them
• A communication toolkit that works across roles, generations, and relationships
• A healthier, more accountable, and more aligned culture

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