Cyber Crisis Live

When systems fail, data is stolen or operations grind to a halt, communication teams are thrust into the limelight – expected to create messaging, reassure employees, and handle media scrutiny with limited information, and no good options!

Join us for a free, face to face session for in-house communication professionals who want to understand how ready their organisation is for a cyber crisis and practice the communication challenges of responding under pressure.

Hosted by Joanne Gill and Emma Streets this interactive event will explore:

· The current threat landscape and why communicators are increasingly central to the response

· What good cyber crisis preparedness looks like (and where most organisations fall short)

· A three-phase cyber crisis exercise, where you’ll work through real-world communication dilemmas at each stage of an evolving incident.

This isn’t about the tech. It’s about what communication teams are held accountable for when it matters, judgement, timing, leadership, and reputational risk.

Jo started her career as a financial journalist reporting for FT Business and the Yorkshire Post before moving to in-house PR at HBOS where she acted as an early warning system for the board on emerging reputational risks. After a stint in Government and as head of communications for HML she founded a PR agency that was retained to provide crisis communication support by the largest provider of NHS dentistry in the UK. As well as specialising in reputation management Jo has created and delivered crisis management exercises global blue-chip clients. Those exercises highlighted a need for specialist cyber crisis capability, which led to her completing the Google Cybersecurity Professional Certificate in 2024.

With 20 years of PR and reputation management experience, Emma has provided live incident support, strategic counsel for C-suite leaders of £multi-million companies and led teams that have delivered proactive multi-channel communications campaigns. Her roles have spanned social media and influencer as well as traditional media relations, internal communications, and public affairs. Working across industries as diverse as healthcare, tech, beauty, logistics, education, ecommerce and shipping, Emma has managed issues and crises affecting operations, technology and, most importantly, people. As well as building and leading teams in communications agencies and specialist consultancies, Emma spent several years in-house leading on reputation management for one of the UK’s largest delivery companies at a time of significant growth and public scrutiny.

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