RRHATX "All In on Compliance" & "Stacking the Deck" presented by Katie Rigsby

"All In on Compliance: Fair Housing & Assistance Animals"
Key Take-a-ways:
- Learn the basic Fair Housing laws and how they apply to your property
- Recognize common Fair Housing mistakes that can lead to costly violations
- Distinguish between service animals and emotional support animals
- Understand how to properly respond to and process accommodation requests

In the high-stakes world of property management, understanding Fair Housing laws is a winning strategy you can’t afford to gamble on. This 50-minute session covers the fundamentals of the Fair Housing Act, including protected classes, common missteps, and strategies for staying compliant. Then, we’ll raise the stakes with a focused look at Assistance Animals: how to handle accommodation requests, the difference between service animals and emotional support animals, and what documentation is (and isn’t) required. Join Multifamily Maven Katie Rigsby and walk away with the tools and confidence to navigate Fair Housing situations fairly, consistently, and by the rules.

"Stacking the Deck: Fair Housing Changes and Future Moves"
Key Take-a-Ways:
- Understand recent Fair Housing updates affecting HUD and USDA properties
- Spot potential compliance risks in advertising and tenant screening
- Apply practical strategies to maintain strong, future-ready Fair Housing compliance

You’ve learned the basics, now it’s time to stack the deck in your favor. In this 50-minute session, we’ll deal with the latest changes in Fair Housing laws, highlight evolving trends, and reveal emerging issues in advertising, screening, and compliance. Join Multifamily Maven Katie Rigsby for expert guidance on staying proactive and avoiding costly mistakes. Walk away ready to confidently navigate the changing landscape and protect your property and residents for the long game.

About the speaker:
Katie Rigsby, CAPS, CAM, CALP, is a seasoned multifamily expert with a 24-year career in residential property management. With a diverse background as a Leasing Professional, Property Manager, multi-site supervisor, and senior executive, she has overseen a multimillion-dollar budget, 200 employees, and a vast real estate portfolio. Katie holds Certified Apartment Portfolio Supervisor, Certified Apartment Manager, and Certified Apartment Leasing Professional credentials from the National Apartment Association, where she actively contributes as an NAAEI Advanced Facilitator.
Currently, as the President and CEO of Katie Rigsby Inspires, LLC, she offers consulting services and education to enhance property management professionals' skills in customer service, sales, marketing, leadership, and Fair Housing compliance. Engaged in industry associations, a licensed Louisiana Realtor, and recognized by Toastmasters International, Katie is dedicated to delivering engaging and inspirational learning experiences with a side of humor.

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