Designed for veterinarians, practice owners, and management professionals, this intensive workshop offers up to 9 hours of continuing education credits. Led by expert facilitators Rebecca Rose and Heather Prendergast, this transformative experience will revolutionize how you approach technician utilization, team development, and practice management. Through an in-depth exploration of the 2023 AAHA Technician Utilization Guidelines, you’ll discover proven strategies to maximize your team’s skills and improve practice efficiency.
The AAHA Learning Lab is generously supported by Hill’s Pet Nutrition and Zoetis
Who Should Attend:
-Veterinarians
-Practice Owners
-Veterinary Management Professionals
-Anyone Committed to Team Excellence
Your Expert Facilitators:
-Rebecca Rose, RVT
-Heather Prendergast, RVT, CVPM, SPHR
-Alison Gottlieb BS, CVT, VTS(ECC) LSHC/S- Elite FFCP (special 1-hour session)
Continuing Education Experience:
You’ll engage in interactive sessions that challenge traditional thinking and provide actionable insights. From exploring team dynamics to managing stress, each moment is designed to transform your professional approach. Hands-on activities and goal-setting exercises will help you master team utilization guidelines, build trust, and develop strategies for enhancing practice performance with real-world, actionable insights.
Agenda
8:00 AM – 8:10 AM Welcome & Introduction
Moderator kicks off the session
8:10 AM – 9:20 AM Team Dynamics & Trust
Understanding work personas and their impact
The critical role of trust in a cohesive team
9:20 AM – 9:30 AM Break
9:30 AM – 10:50 AM Goal Setting & Compliance
Creating SMART goals for measurable success
Understanding state-specific practice acts and team roles
10:50 AM – 11:00 AM Break
11:00 AM – 12:00 PM Maximizing Technician Utilization
Optimizing technician roles within the hospital
Leveraging team strengths for efficiency
12:00 PM – 1:00 PM Lunch & Learn: Pain is a Team Sport!
The vital role of technicians in alleviating pain
1:00 PM – 2:20 PM Hands-On Assessments
Skills Assessment Exercise
Gap Analysis for growth and improvement
2:20 PM – 2:30 PM Break
2:30 PM – 3:50 PM Retention & Culture
Strategies for team motivation and retention
The impact of daily habits on team culture
3:50 PM – 4:00 PM Break
4:00 PM – 5:00 PM Burnout vs. Fatigue + Q&A
Understanding cultural factors influencing burnout
Interactive discussion and wrap-up
AAHA Learning Lab Pricing:
Member, DVM: $225
Member, Non-DVM: $175
Non-Member, DVM: $250
Non-Member, Non-DVM: $200
Student: $150
Limited Seats Available – Secure Your Spot Today!
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