Setting Expectations and Giving Feedback

Becoming a clear, courageous, and confident communicator is one of the most important things a person can do to contribute to individual and organizational success. In this workshop, participants will learn how to be active listeners, set expectations with others, and deliver feedback with thoughtful candor.

Course Objectives:

• Practice techniques for listening effectively and efficiently
• Understand the importance of setting and resetting expectations
• Learn to deliver and receive positive and negative feedback
• Navigate and recover from difficult conversations
• Manage the anxiety conflict can create
• Strengthen relationships to support increased individual and organizational productivity

This workshop will be led by Allison Linney, President and Founder of Allison Partners, a woman-owned small business founded with the belief that people are at the core of an organization’s success. After working as a consultant within Accenture’s Human Performance Service Line, Allison received an M.B.A. from the Darden School of Business at the University of Virginia, launching Allison Partners as an entrepreneurial venture during her studies. Together with her colleagues, Allison brings both sound theory and practical experience to the challenges of organizational development.

During her career, Allison has helped leaders, managers and employees be more effective in industries ranging from consumer products to government services to publishing, and she has more than 20 years of experience working in health care. Her expertise spans communication strategy and implementation, leadership development, professional coaching, organization design and development, group facilitation, training design, diversity and inclusion programs, project management, change management, and process engineering

Now in its 24th year, Allison Partners serves clients throughout Virginia and around the globe. The nature and duration of Allison Partners engagements are tailored to meet the needs and circumstances of a variety of clients, ranging from individual coaching support to multi-year strategic engagements. Regardless of the type of engagement, the Allison Partners team aims to help clients navigate the “messy but wonderful people stuff” at work.

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