Never Lose A Customer Again

Join EO Charlotte for a high-impact Signature Event featuring bestselling author and customer experience expert Joey Coleman. This energizing half-day workshop will take place at The Terrace at Cedar Hill and is designed to help you intentionally create remarkable experiences that build lasting customer loyalty from day one.

Drawing from his acclaimed book Never Lose a Customer Again, Joey will share proven, practical strategies you can immediately apply to strengthen your customer journey, improve retention, and elevate your brand’s reputation—regardless of your industry or company size. Meals for the day will be provided, allowing you to focus fully on learning, connecting, and growing.

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