Staffing and Retention for the ECC, 2nd Edition

This course seeks to address many of the challenges that ECCs face in recruiting and retaining effective staff. Discussions focus on both policy and culture changes that can be made to improve employee satisfaction and support staff in both their current and future positions with the agency.

This course is designed to provide guidance and information to ECC employees at any level. Drawing on current employment factors, industry standards, APCO industry research efforts such as Project RETAINS, and ongoing workforce trends, it offers key strategies and tips on topics ranging from motivation and incentives to development for future leadership to scheduling and compensation. This course also includes several resources your agency can draw from and customize to use.

Topics include:

* Effective recruitment of candidates
* The impact of training on staffing and retention
* Retaining effective employees
* Policy and procedure guidance
* Effective staffing and scheduling

The cost to register is $360 for APCO members and $410 for non-members. Worth 16 CDEs.

You may also like the following events from APCO International:

• This Sunday, 27th July, 08:00 am, APCO 2025 Conference & Expo in Baltimore
• This October, 7th October, 08:30 am, AI Summit in Orlando

Also check out other Workshops in Baltimore, Arts events in Baltimore, Fine Arts events in Baltimore.