Staffing and Retention for the ECC, 2nd Edition, 25 July | Event in Baltimore | AllEvents

Staffing and Retention for the ECC, 2nd Edition

APCO International

Highlights

Fri, 25 Jul, 2025 at 08:00 am

Baltimore Hilton Inner Harbor

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Date & Location

Fri, 25 Jul, 2025 at 08:00 am - Sat, 26 Jul, 2025 at 05:00 pm (EDT)

Baltimore Hilton Inner Harbor

401 W Pratt St, Baltimore, Maryland, United States

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About the event

Staffing and Retention for the ECC, 2nd Edition
This course seeks to address many of the challenges that ECCs face in recruiting and retaining effective staff. Discussions focus on both policy and culture changes that can be made to improve employee satisfaction and support staff in both their current and future positions with the agency.

This course is designed to provide guidance and information to ECC employees at any level. Drawing on current employment factors, industry standards, APCO industry research efforts such as Project RETAINS, and ongoing workforce trends, it offers key strategies and tips on topics ranging from motivation and incentives to development for future leadership to scheduling and compensation. This course also includes several resources your agency can draw from and customize to use.

Topics include:

* Effective recruitment of candidates
* The impact of training on staffing and retention
* Retaining effective employees
* Policy and procedure guidance
* Effective staffing and scheduling

The cost to register is $360 for APCO members and $410 for non-members. Worth 16 CDEs.


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Ticket Info

Tickets for Staffing and Retention for the ECC, 2nd Edition can be booked here.

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Nearby Hotels

Baltimore Hilton Inner Harbor, 401 W Pratt St,Baltimore, Maryland, United States

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Host Details

APCO International

APCO International

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Staffing and Retention for the ECC, 2nd Edition, 25 July | Event in Baltimore | AllEvents
Staffing and Retention for the ECC, 2nd Edition
Fri, 25 Jul, 2025 at 08:00 am