Professional course: Constructive confrontation

Your boss says you don’t deserve a raise. A pushy colleague pitches a controversial idea. You’re again stuck with the dullest tasks in a project. How do you handle these everyday challanges? Confrontation can be tough. Do you give in, avoid it altogether, or push your own opinion through? There’s another way: you can learn how to confront. 

Handling confrontation with care opens the door to honest communication and mutual understanding. Which verbal and non-verbal skills help you speak up, and clearly express what you want? After this training, you won’t stay away from difficult conversations at work anymore. Instead of avoiding conflict or pushing others aside, you’ll learn to face confrontation in a constructive way, a skill that will benefit you for the rest of your (professional) life. 

In this one-day training, you’ll discover how to become more confident in dealing with confrontation. You will learn how to improve the quality of your conversations and how to act more assertively. This skill will help you stay true to your values and draw more energy from your work. The training begins with identifying your personal conflict style. Together with a small group of peers, you’ll then explore different methods of confrontation and the art of setting boundaries. 

During Learning to Confront you will: 

• Discover when it is (and isn’t) necessary to speak up 
• Combine honesty with tact so your message is clear and constructive 
• Gain insight into the reasons that hold you back from speaking out 
• Practice practical techniques for handling difficult conversations 
• Apply these techniques to your own professional context 
• Build confidence to take more risks and embrace confrontation 

Amir Carmel is an organisational psychologist and team coach. For five years, he served as a head of a special unit of the Israeli army. He witnessed on the one hand how crucial open and safe communication are for team performance, while experiencing the pain and eventual disconnection that arise from unresolved conflicts on the other. The tension between these two experiences set him on a mission to foster deep human connections and bridge differences between individuals.

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