2 hours
Amsterdam
Starting at USD 78
Wed, 17 Sep, 2025 at 07:00 pm to 09:00 pm (GMT+02:00)
Amsterdam, Netherlands
Designing for Dignity: UX Design for Patient Journeys
This lecture series explores the critical role of User Experience (UX) design in shaping the patient journey within healthcare. We'll move beyond traditional healthcare models to examine how a patient-centered approach, enhanced by thoughtful UX design, can transform healthcare experiences and improve outcomes.
Key areas covered
Understanding the Patient Journey: We'll define the patient journey, map its key stages and touchpoints (from initial awareness of symptoms to post-treatment care), and identify common pain points and areas for improvement.
The Importance of Empathy in Healthcare UX: This section emphasizes designing with compassion, considering the emotional, psychological, and physical challenges patients face.
Core Principles of Effective Healthcare UX
Accessibility: Designing for all patients, including those with disabilities.
Clarity and Simplicity: Communicating complex medical information in an easy-to-understand manner.
Trust and Transparency: Building confidence through clear communication and reliable systems.
Efficiency and Usability: Streamlining processes to reduce patient burden and improve staff workflows.
Practical Applications of UX in Healthcare: We'll explore real-world examples and case studies showcasing how UX design can enhance:
The Role of Technology: Examining how digital tools and technologies can be leveraged to create seamless, personalized, and supportive patient experiences.
Measuring and Evaluating UX Success: Discussing key metrics and methods for assessing the effectiveness of UX design interventions in healthcare settings.
The Future of Patient Experience: We will look at emerging trends and innovations that are shaping the future of healthcare UX.
Target Audience
This lecture is designed for healthcare professionals, administrators, UX designers, healthcare IT professionals, and anyone interested in improving the quality and experience of healthcare delivery.
Reading Appetizers
KLINIKUM+/ the science of beauty — cosmetic techKLINIKUM+/ Surgical Planning with Augmented Reality, How Sustainable Is it?
Also check out other Health & Wellness events in Amsterdam, Arts events in Amsterdam.
Tickets for Klinikum+/ Healing by Design: The Power of UX in Healthcare can be booked here.
| Ticket type | Ticket price |
|---|---|
| Golden Ticket | 100 USD |
| Early Bird | 78 USD |
We have gathered all the information for you in one convenient spot, but please keep in mind that these are subject to change. We do our best to keep everything updated, but something might be out of sync. For the latest updates, always check the official event details by clicking the "Find Tickets" button.
