Customer Experience: The Secret to Online Sales Success

The growth of online sales has only been accelerated by COVID-19. Did you know that nearly 85% of Canadian consumers now buy on the Internet, and almost 60% of B2B buying decisions take place online before a salesperson is contacted? With so many players vying for people’s limited attention and budgets, optimizing your customers’ web experience should be a top priority.

Are you confident that your website is effective at acquiring new customers? Is it doing everything required to generate leads and turn visitors into clients?

In this engaging session, Sarah Lloyd, Business Centre Manager at BDC, will present a step-by-step approach for optimizing your website to attract and convert customers. You'll also dive into:

Results from the latest BDC study on e-commerce and online sales following the pandemic
How to attract and convert more customers online
How to customize your website to your clients' needs

Agenda:
3:30 PM - 4:30 PM: Workshop & interactive discussion
4:30 PM - 5 PM: Networking (appetizers and refreshments provided!)

You may also like the following events from Whistler Chamber of Commerce:

• This Wednesday, 10th September, 08:30 am, Foodsafe Level 1 in Whistler
• Next Friday, 19th September, 11:00 am, Advocacy in Action presented by TD in Whistler
• Next month, 3rd October, 05:00 pm, Whistler Excellence Awards 2025 in Whistler

Also check out other Workshops in Whistler.