Elevate Your Skills: 3CX Lab Training (4 Locations)

Join us for an immersive hands-on training workshop focused on mastering 3CX! this one-day lab-style event will equip you with the skills you need to leverage 3CX effectively.

Why Attend?

• Receive FREE Fanvil V64 Premium IP Phone
• Receive $200 in credit for testing and orders.
• One.Demarc discount(25%)
• Receive FREE Telin Sling Shot Slingpack
• Receive FREE Telin Journal Padfolio
• Engage in practical, real-world applications.

• Network with industry peers and experts.
• Gain exclusive access to our One Console portal.

What You’ll Learn:

• Installing and configuring 3CX
• Creating and managing SIP trunks
• Setting up users, departments, and IVRs
• Exploring 3CX apps and phone number management
• Best practices for security and troubleshooting

Don’t miss this opportunity to elevate your 3CX expertise and enhance your professional network! Register now to secure your spot.

Length: 1 day, 10 hours with breaks

Type: Lab Style

Ticket Price: USD 300 or CAD 300

Installing 3CX w/ Telin (30 Minutes)

Notes: Creating customer account & submitting a server request, purchasing a key, 3CX setup wizard

Brief Tour of 3CX Interface (15 minutes)

Notes: Navigating the 3CX interface – the difference between the user side and admin side, a brief introduction to the 3CX interface (ex. SIP trunks, departments, outbound rules, etc.)

Creating a SIP trunk (30 Minutes)

Notes: What is a SIP trunk and why do you need it, creating a SIP trunk on the One Console, how to configure it, a tour of 3CX SIP trunk interface

Setting up your Team (Users & Departments) (45 Minutes)

Notes: Adding users, overview on user settings, what are departments, adding users to departments, setting up office hours & holidays, call recording management

IVRs & Queues & Ring-Groups (30 minutes)

Notes: IVR creation & overview on IVRs, queue creation and overview of queues, Ring Group Creation and overview of rings groups, differences between queue and ring group

3CX Apps (45 minutes)

Notes: Welcome email, 3CX mobile app configuration, and overview, 3CX Windows apps configurations and overview (PWA and Windows + differences), 3CX web client and overview. SSO & 2FA setup

Phone number management (15 minutes)

Notes: Purchasing a phone number on your One Console, adding a phone number to 3CX and assigning that phone number, configuring CID

Outbound Rules (30 minutes)

Notes: Outbound rules overview, creating outbound rules(10, 11, 12, 7, international), E911 overview, assigning an address to the phone number on One Console, creating E911 rules

Fanvil Phone Configuration + Test Calls (30 minutes)

Notes: SBC vs Local provisioning (VPN). Provisioning a Fanvil manually, option 66

Bridges configuration (Setting Up a Master bridge in the lab for each attendee)

Notes: Bridges overview, creating a bridge, creating a bridge outbound rule

Messaging (Custom Template w/ SMS shared to the group) (30 minutes)

Backup Configuration + Failover (30 minutes)

Notes: Creating an ad-hoc backup, creating a scheduled backup, and setting up failover (Active and passive will be configured on the user server for demo purposes)

Reports (15 minutes)

Overview of reports, running & filtering reports

Security Overview (30 minutes)

Notes: Best practices, security settings, VPNs

Basic Troubleshooting (45 minutes)

Dashboard, event log, audit log, activity log, call quality report, capture functionality, and overview

One. Demarc Setup (30 minutes)

Notes: Basic configuration, link aggregation (mobile data), firmware upgrades

Calgary Apr 28, 2025 at 9:00 AM

Austin May 26, 2025 at 9:00 AM

New Jersey Sep 29, 2025 at 9:00 AM

Los Angeles Nov 10, 2025 at 9:00 AM

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