Disability Confidence 101 - A broad touch on engaging and communicating with disabled people

A broad touch on engaging and communicating with disabled people.

This training will provide a fun and engaging way of learning about the prevalence and types of disability in the community.

Participants will learn the basics of how to confidently engage with disabled customers, as well as covering skills in base etiquette and communications skills, from sending an email, writing instructions down, to creating basic accessible social media posts.

Key topics covered:

- What do we mean by ‘disability’? - an exploration of the prevalence and types of disability in the Bay of Plenty.
- Principles of disability etiquette - learn about the 5 rules of disability etiquette, appropriate language to use, and more....
- Accessible communications 101 - learn about the fundamentals of accessible communications, and making your emails, MS Word documents, social media posts, and more.... accessible from the outset.
- Quick tips on being more inclusive for specific disability types
Presented by New Zealand Disability Employers’ Network (NZDEN) online.

This is a hybrid workshop, available online and in person at The Kollective. Please indicate when you register which option you prefer.

Also check out other Workshops in Rudy.