Surprise Stadium receives mixed reviews from visitors, with common themes highlighting a great environment for spring training games and family-friendly amenities such as large concourses and grassy areas for children. The venue's staff is consistently praised for their friendliness and helpfulness, and the free parking is also appreciated. However, some visitors express concerns about the lack of shade and uncomfortable seating. Additionally, the food options did not meet the expectations of some fans, and the team stores were criticized for their limited size. Some visitors encountered long lines at the concession stands and suggested arriving early to avoid traffic and get a better view of the players. Special events, like dog night, were well-received, although more of these would be welcomed.