Beyond CRM: Innovate with Customer Experience Roadshow - Melbourne

The way organisations engage customers is changing faster than ever. 

Join Fusion5 for an in-person event designed to showcase how the Microsoft Dynamics 365 Customer Engagement suite and Power Platform are helping businesses move beyond traditional tools to deliver smarter, more connected customer experiences. 
 

You’ll see live demonstrations across: 

• Real-Time Marketing with Customer Insights – Journeys 

• Low-code innovation with Power Platform 

• Modernising Customer Service operations 

• Transforming Field Service with Dynamics 365 

• Practical applications of AI and Copilot across customer engagement 

Who should attend: 

• Marketing Managers and Digital Leads 

• Customer Service Managers 

• CIOs, IT Managers and Transformation Leaders 

• Field Service and Operations Managers 

Format: Half-day event including lunch, live sessions, and networking drinks.