A one-day course that aims to explain the process of Root Cause Analysis; how to identify the root cause issues and how to put in place preventative measures to meet BRCGS Standard requirements.
By examining practical industry examples delegates will gain the understanding and awareness necessary to implement an effective Root Cause Analysis strategy.
Course programme:
Section 1
What is Root Cause Analysis?
The Benefits of Conducting Root Cause Analysis
Why it is Important to Conduct Root Cause Analysis
The BRCGS Global Standard for Food Safety V.8 Requirements for Root Cause Analysis
Section 2
The Process of Root Cause Analysis
Defining the Problem
Collecting Data
Evaluating Possible Causes
Identifying and Implementing a Corrective Action Plan
Analysing the Effectiveness of the Plan
Section 3
Problem Solving Techniques Used in Root Cause Analysis – 5 Whys
5 Whys – What Are They and Why Are They Helpful?
Benefits of Using the 5 Whys Technique
Why and How to Use the 5 Whys Technique
Section 4
Problem Solving Techniques Used in Root Cause Analysis – Fishbone Diagrams
Cause and Effect (Fishbone Diagrams) – What Are They and Why Are They Helpful?
Benefits of Using Cause and Effect (Fishbone Diagrams)
Why and How to Use Cause and Effect (Fishbone Diagrams) Technique
Section 5
Practical Workshop using Techniques Learned
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