Please register for this event here:
https://events.issa.com/events/supervisor-and-management-boot-camp-issa-hq-2025/
Available only one time in 2025!
3 CMI Certifications for the Price of One! (CWS, AAP, Supervisor)
Free ATP Meter with event registration!
Creating a healthy indoor environment is at the core of facility management. The supervisor and management professional has never been faced with more challenges, from increased regulations and cost-cutting demands of many firms to new technology and staffing. It is essential for supervisor and managers to up their game and incorporate valuable business skills into their day-to-day activities.
The ISSA Supervisor and Management Boot Camp is a three-day, in person bootcamp designed to sharpen both technical and soft skills involved in cleaning, maintaining, and servicing facilities. This course is designed both for aspiring entry-level workers as well as tenured professionals who are looking to increase their education and learn new techniques.
After attending all sessions of this event, you will receive access to take the online exams to obtain THREE certifications:
CMI Certified Custodial Supervisor
Certified Workloading Specialist
Accredited Auditing Professional
Who should attend?
Leads
Managers
Supervisors
Emerging leaders
The following topics are covered within the content:
How to develop leadership qualities in the building services field
Attitude, motivation, personality types
Leadership skills, team building activities
Designing an effective department
Implementation at your organization
Dealing with difficult employees
Day 1: CMI Certified Custodial Supervisor
Course attendees will be able to:
How to develop leadership qualities in the building services field
Attitude, motivation, personality types
Leadership skills, team building activities
Designing an effective department
Implementation at your organization
Dealing with difficult employees
Day 2: Accredited Auditing Professional
The Cleaning Management Institute will teach you all about performing a quality assurance audit within a facility. Through an interactive program you will learn the technical skills needed to perform an audit as well as the ethical aspects of having this responsibility.
AAP certifications are structured and designed for empowering an individual to provide a consistent and standard quality assurance audit. Each certification is valid for two years from the date taken. The AAP certification will place you within an elite group of auditing professionals throughout the world.
Additional Features and Benefits of the Accredited Auditing Professional Certification:
Understanding where deficiencies come from and how to create a solution.
Reduce your operating expenses while increasing employee efficiency.
Provide added value and peace of mind to your clients that their facility is hitting a new level of clean.
Day 3: Certified Workloading Specialist
Workloading is the foundation of a successful cleaning plan. The strategy and plans are what determines the who, what, when, and how of cleaning needed to meet customer expectations. A workloading strategy provides an opportunity to rebuild the current cleaning culture to one of efficiency, innovation, balanced workload, and high-performance thinking. Benefiting frontline cleaning workers involved with performing the cleaning functions as well as those that are tasked with making, and defending, custodial staffing levels. The goal of workloading is to provide a mathematical and factual basis for stated custodial staffing levels in relation to customer and management expectations of clean.
Course attendees will be able to:
Improve workloading processes
Evaluate employee performance according to a set standard
Improve accountability
Identify areas that require improved service levels
Perform calculations using the ISSA Cleaning Times and Tasks Standard
Improve morale and reduce turnover
Recommended Material:
The Official ISSA Cleaning Times – the most comprehensive and up-to-date cleaning production rates guide. Recommended to anyone who is taking the CWS course, this guide works in conjunction with the CWS workshop for the day to day use and application of the content from this event
Format: Digital Flip Book
Member Price: $149.99 USD
Nonmember Price: $249.99 USD
Course Dates:
August 12, 13, 14, 2025
8:30 am – 4pm CT
Course Pricing:
Early Bird Rates: Available until Jan. 30, 2025
ISSA Member: $1,749 USD
Nonmember: $2,649 USD
Standard Rates:
ISSA Member: $1,999 USD
Nonmember: $2,899 USD
Honor a Legacy. Empower a Future.
The W. Marion Ivey Trainer Scholarship Fund supports aspiring trainers in the cleaning industry—continuing the legacy of a mentor who championed excellence and education. Your contribution helps shape the next generation of industry leaders.
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