8 hours
Grantral Mall/Grantral Complex@Macpherson
Starting at SGD 473
Thu, 16 Oct, 2025 at 09:00 am to 05:00 pm (GMT+08:00)
Grantral Mall/Grantral Complex@Macpherson
601 MacPherson Road, Paya Lebar, Singapore
Ever left a conversation wishing it had gone differently?Maybe you stayed silent when you wanted to speak up. Or you spoke, but the words didn’t land the way you hoped. Whether it’s addressing performance, delivering tough news, or managing conflict, difficult conversations are part of leadership — yet few of us are ever trained to handle them well.
Managing Difficult Conversations with Ease is a one-day, hands-on programme that equips you with frameworks, scripts, and strategies to handle high-pressure dialogues with clarity and composure. This isn’t about being “nice” or “tough” — it’s about leading conversations that balance empathy with accountability.
You’ll learn how to:
This course is designed for professionals who need to balance performance with people management, including:
✔ Step-by-step framework for tough conversations
✔ Practical scripts, phrases, and planning templates
✔ Roleplays and real-life scenarios with coaching feedback
✔ Tools for emotional regulation and staying grounded under pressure
✔ Strategies for navigating hierarchy, culture, and power dynamics
By the end of this programme, you’ll be able to:
Also check out other Workshops in Paya Lebar.
Tickets for Managing Difficult Conversations with Ease can be booked here.
Ticket type | Ticket price |
---|---|
Registration - Oct 2025 | 473 SGD |
Registration - Nov 2025 | 473 SGD |