Course Description
Ensuring the smooth day-to-day operations of your office is not an easy task, but with the right skills and system, you can keep your company running like a well-oiled machine. This course provides you with the fundamental office management competencies that will enable you to provide efficient support to directly contribute to better performance, efficiency and team productivity in your organization. Learn how to manage your office professionally with effective tools, techniques and strategies.
Performance Objectives
Upon completion of this workshop, participants should be able to show improvement in their basic knowledge of office administration via tests & questionnaires, assess administrative competencies, set administrative goals for their team and share behavioral service standards for their team.
Learning Objectives
By the end of this course, the participants shall be able to:
- Identify the important role and core responsibilities of office management
- Brainstorm solutions for administrative issues and challenges
- Explore productivity tools and templates for office administration
- Assess competencies for office administration
- Set administrative goals
- Demonstrate professional and friendly administrative service
Course Topic Highlights
1. Principles of Professional Office Administration
2. What is Office Administration
3. The Admin Department Nerve Center: Carrying Out the Management Process
4. Office Systems & Procedure
5. Administrative Functions
6. Administrative Job Descriptions
7. Administrative Job Levels
8. Issues & Challenges in Office Administration
9. Admin Work Challenges Spheres
10. Competencies of Professional Office Administrators
11. Tools of the Trade
12. Multi-tasking: Myth & Challenges
13. Principles of Productivity
14. Leading & Managing Your Administrative Team
15. Developing Your Leadership Skills
16. Setting Goals for Your Team
17. Building Team Trust & Handling Conflict
18. Serving Your Customers & Organization
Here are the rates:
Webinar Rate
Php2250 +12%VAT = Php2520
Seminar Rate
Php4250 +12%VAT = Php4760
Full details & Registration:
https://businessmaker-academy.com/live-webinar-fundamentals-of-office-administration-training/
For more inquiries, you may contact us at:
Landline: (632) 8687-4645, 8687-3416
Mobile/Viber: (0917) 6372471, (0912) 2231826, (0917) 1357279
Email:
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www.businessmaker-academy.com
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