37th Annual Adult Protective Services Multi-Disciplinary Team Conference

Join San Bernardino County and our community partners for a full-day conference exploring new ways to foster intergenerational connections with older adults and people with disabilities. By fostering understanding, empathy, and mutual support, we can strengthen our communities and create a greater sense of belonging for all.

Conference speakers and workshops will provide opportunities to:

• Explore strategies for making intergenerational connections which support social engagement, reduce isolation, and promote well-being for older adults and people with disabilities
• Examine technology’s role in building communities and giving professionals tools to connect older adults with younger generations
• Address digital literacy challenges and empower older adults with knowledge and skills, reducing their vulnerability to scams and fraud
• Learn how to remove barriers to intergenerational collaboration so that people of all ages and abilities can engage, learn, and support one another equitably

Registration begins at 7:30 a.m. Opening session begins at 8:30 a.m.

Note: This is a smoke-free campus.

Included in each ticket is the following:

Breakfast Buffet

Chilled fresh orange and cranberry juice, assorted breakfast pastries, regular and decaffeinated coffee, tea service

Plated Lunch

Choice of entree:

Pan-Seared Chicken Breast - Whipped Yukon Gold potatoes, forest mushroom sauce, green beans, roasted tomatoes

Or

Wild Mushroom - Porcini and portobello mushroom-stuffed ravioli, feta cream, sauteed tomatoes, spinach

Both lunch entree options include:

Summer Garden Salad - Spring mix, shaved almonds, blueberries, poppy seed dressing

Chocolate Mousse Cake - Chocolate sponge cake, creamy chocolate mousse, chocolate rosettes

Double Tree Cookie Break

DoubleTree chocolate chip cookies, oatmeal raisin, white chocolate macadamia nut, peanut butter, 2% milk, and assorted Coca Cola beverages

Session 1: Workshops A*, B, C, D, E, F, G

Session 2: Workshops H*, I, J, K, L, M, N

Session 3: Workshops O, P, Q, R, S*, T, U

Session 4: Workshops V, W*, X, Y, Z, Aa, Bb

*Indicates this course is CE certified for 1.0 hrs

A* & H* - Creating Inclusive Digital Communities

“Creating Inclusive Digital Communities” is an evidence-based workshop designed to empower mental health professionals to bridge the digital divide impacting older adults and other vulnerable populations. Participants will learn to identify and overcome digital literacy barriers, implement intergenerational mentorship models, and design culturally responsive digital training programs. By the end of this one-hour session, attendees will have clear, measurable strategies to enhance their practice and support community engagement, ultimately contributing to improved client outcomes and societal well-being.

Educational Goal: This course is designed to enhance professional growth by improving understanding of how digital literacy and inclusive technology practices can strengthen social connectivity, reduce isolation, and support mental health. It aims to equip professionals with practical strategies for integrating digital skills training into their practice, ultimately contributing to improved client outcomes and community resilience.

Learning Objectives: By the end of this one-hour course, participants will be able to:

• List at least four key digital skills that support workforce inclusion.
• Identify two benefits of intergenerational mentorship in enhancing digital competence.
• Explain three strategies to overcome digital literacy barriers among older adults.
• Outline a culturally responsive digital training program that meets the needs of diverse populations.

Speaker:

Dr. Krystal Rawls, Ph.D. - Workforce Integration Network (WIN) Director, California State University, Dominguez Hills

Dr. Krystal Rawls is a seasoned educator and WIN Director at California State University, Dominguez Hills. She earned her Ph.D. from Claremont Graduate University and holds a Master of Arts in Higher Education: Student Affairs from the University of the Pacific along with a dual bachelor’s degree from the University of California, Berkeley. With extensive experience in organizational readiness, digital inclusion, and innovative program development, Krystal has led initiatives that empower diverse populations to overcome barriers in the digital era. Her work integrates evidence-based practices to support community engagement and workforce integration.

This course meets the qualifications for 1.0 hour of continuing education for LMFTs, LCSWs, LEPs, and LPCCs as required by the Board of Behavioral Sciences. PERC (Provider # 136346) is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs, LCSWs, LEPs, and LPCCs and maintains responsibility for the approved training course(s) and its content.

Workshops B & V - Housing Panel

Speakers:

Lakita Johnson – Chief Executive Officer (CEO), Molding Hearts Foundation

Sandra Bowers – Regional Director, Hope through Housing Foundation

Lucia Mitre – Service Coordinator, Hope through Housing Foundation

Workshops C & O - Animal Support Panel

Speakers:

Robert Wallace – Secretary of Board of Directors, Inland Empire Therapy Dogs (IETD), Inc.

Teri Wallace – Board of Directors, IETD, Inc.

Brandi Schlater – Founder, Lighthouse Canine Learning Center

Jennifer Love – Community Program Manager, Inland Valley Humane Society & Society for the Prevention of Cruelty to Animals

Workshops D & U - Fentanyl Awareness/ Narcan Training

Speakers:

Alexander Cordova – Behavioral Health Education Consultant, Department of Behavioral Health (DBH) – Substance Use Disorder and Recovery Services (SUDRS), San Bernardino County

Gustavo Cisneros – Program Manager, DBH – SUDRS, San Bernardino County

Bobby Booker – Drug and Alcohol Counselor, DBH – SUDRS, San Bernardino County

Workshops E & J - Cal State Research on Cognitive Impairment funded by the National Institutes of Health (NIH)

Speakers:

Dr. Eric Vogelsang – Professor and Director, California State University, San Bernardino (CSUSB) Center on Aging

Dr. Jacob Jones - Professor, CSUSB

Workshops F & L - Compassion and Care: Interpersonal Skills that Promote Wellness and Connection

Speaker:

Dr. Wenli Jen – CEO, Integral Prudence Solutions

Workshop G - Strengthening Veteran Well-Being Through Connection and Community

Speaker:

Demarius Carmichael – Deputy Director, Department of Veterans Affairs, San Bernardino County

Workshops I & P - Legal Panel

Speakers:

Warren Snider – Staff Attorney IV, Inland County Legal Services

Gregory Armstrong – Deputy Director, Legal Aid Society of San Bernardino

Christina Teixeira – Attorney, California Civil Rights Department

Workshop K - Building Bridges Between Generational Gaps

Speaker:

Lisa Soriano – Licensed Clinical Social Worker and Owner, Anchored & Armored Therapeutic Services

Workshop M - Financial Fitness for Seniors

Speaker:

Victor Ochoa – Homebuyer Development Specialist, Neighborhood Partnership Housing Services

Workshop N - Medi-Cal Basics & Beyond

Speaker:

Lisa Ramsey – Chief Executive Officer, Owner, and Founder, Medi-Cal Consulting Services

Workshop Q - Understanding Alzheimer's and Dementia

Speakers:

Dr. Lucas Restrepo – Professor of Neurology and Co-Director Alzheimer’s Program, Loma Linda University Medical Center

Judith Martinez – Health Systems Director, Alzheimer’s Association

Workshop R - Building Gaps: Promoting Inclusive Engagement Between Law Enforcement and Special Needs Students

Speaker:

Greg Jones – Deputy Sheriff Community Liaison, San Bernardino County Sheriff’s Department

Workshops S* & W* - Anatomy of a Scam

“Anatomy of a Scam” was designed to educate about the common elements and the red flags of scams and the growing issue of cybercrime targeting older and dependent adults. We will introduce the four elements present in all scams, the many impairments and circumstances that make older and dependent adults targets of abuse and exploitation, discuss what attendees can do to empower clients and participants to protect themselves from abuse and exploitation and assist them in recovery from abuse and exploitation. We will also highlight the growing incidence of cybercrime targeting older adults for financial abuse.

Educational Goal: The participants will recognize the elements present in all scams and identify potential scams and financial exploitation affecting clients/participants/family and friends of clients/participants.

Learning Objectives: By the end of this one-hour course, participants will be able to:

• Identify the four common elements of all scams
• Identify at least three vulnerabilities affecting older and dependent adults, making them more susceptible to abuse and/or exploitation
• Identify the behavioral indicators of potential abuse and/or exploitation

Speaker:

Karen Rossi - Senior Financial Fraud Specialist

Karen Rossi has been with the Council on Aging Southern California for 10 years. She specializes in elder financial abuse, scams and fraud. She is also the community liaison for scam and fraud education.

Karen is a member of the Financial Abuse Specialist Team (FAST) in Orange County which is a Multidisciplinary Team of professionals who work in the senior demographic as well as the newly formed Adult Protective Services Multidisciplinary Team which reviews difficult fraud/scam cases. She is a graduate of the Federal Bureau of Investigation (FBI) Citizens Academy Class of 2022 and partners with the FBI in community education. Karen recently taught two classes for the University of California, Irvine (UCI) Osher Lifelong Learning Institute (OLLI) program which is UCI’s older adult continuing education program.

This course meets the qualifications for 1.0 hour of continuing education for LMFTs, LCSWs, LEPs, and LPCCs as required by the Board of Behavioral Sciences. PERC (Provider # 136346) is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs, LCSWs, LEPs, and LPCCs and maintains responsibility for the approved training course(s) and its content.

Workshop T - Intergenerational Communication: We Work Together but We Are Not the Same

Speaker:

Elizabeth Natali – Clinical Therapist I, Department of Aging and Adult Services – Public Guardian (DAAS-PG), San Bernardino County

Workshop X - Fostering Connections: An Intergenerational Approach to Aging

Speakers:

Dr. Krystle Rowe – Deputy Director, DAAS-PG, San Bernardino County

Lizeth Lopez-Avila – District Manager, DAAS-PG, San Bernardino County

Keith Stroup – Commissioner, Senior Affairs Commission

Workshop Y - Keeping Seniors Healthy and Vibrant

Speakers:

Dana Lewis – Outreach Specialist, InnovAge Program of All-Inclusive Care for the Elderly (PACE)

Denise Sanchez – Outreach Specialist, InnovAge PACE

Workshop Z - Protective Orders to Prevent Elder or Dependent Abuse

Speaker:

Jacqueline Carey-Wilson – Deputy County Counsel, County of San Bernardino

Workshop Aa - Medicare Wants to Keep You Healthy! And NOT be scammed…

Speaker:

Ben Winker – Community Outreach and Engagement Specialist, California Health Advocates / Senior Medicare Patrol

Workshop Bb - Role of Nursing Facility Diversion Programs in Housing Due to Increased Assisted Living Waiver Timelines

Speaker:

George Gonzalez – Community Liaison/Lead Engagement Specialist , All Hours Adult Care

To report a grievance or to obtain the grievance policy, email TURUQ29uZmVyZW5jZUdyaWV2YW5jZXMgfCBoc3MgISBzYmNvdW50eSAhIGdvdg==.

Target Audience: Adult Protective Services professionals. LMFTs, LCSWs, LEPs, and LPCCs interested in obtaining CE credits must sign in at the Performance, Education & Resource Centers (PERC) CE table. After attending the approved continuing education course return to the PERC CE table. Course completion certificates with CE hours will be awarded at the end of the conference in exchange for a completed course evaluation form. The conference meets the qualifications for 4 hours of continuing education for LMFTs, LCSWs, LEPs, and LPCCs as required by the Board of Behavioral Sciences. PERC (Provider # 136346) is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs, LCSWs, LEPs, and LPCCs and maintains responsibility for the approved training course(s) and its content. There is no charge for CE credit.

The Multi-Disciplinary Team Conference is partially funded by the American Rescue Plan Act (ARPA) of 2021 totaling $61,710 (87.69%), with $8,664.50 (12.31%) financed from state, local and/or non-federal sources.

Also check out other Workshops in Ontario, Health & Wellness events in Ontario, Business events in Ontario.