Problem solving and decision-making (12 September 2025)

The way that we carry this out and how quickly we do so varies from one person to another.

From instant decision making to a more considered approach will also depend upon the impact the decision will have on the outcome.

This interactive 45-minute webinar aims to look at the different techniques and approaches to give you a range of options when deciding upon the right approach for the right situation.

• Understand some of the neuroscience behind making decisions
• Learn how to analyse the root causes of problems faced
• Discover how different tools can assist in the decision-making process
• Appreciate the effectiveness of data-driven approach

• Thinking fast and slow
• Instant vs considered decision making
• Assessing the effectiveness of each approach

• Why it’s important to discover the root cause
• Professor Ishikawa’s fishbone diagram

• Costs vs benefits analysis
• Forcefield analysis

• What will you put into practice?
• Planning your next steps

This webinar, one of a series, is completely free of charge – just make sure you book well in advance to get the ‘joining instructions’ and to be sure of a place. Click 'Add to calendar' above before you click the green ‘Register’ button, above. The session will be held on Zoom, so remember to look out for the secure password we will email you an hour before the session begins.

Please don’t forget to attend – the session will not be recorded.

This webinar is delivered by , one of our most popular trainers. See some of the feedback he’s had recently from delivering these webinars:

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