CXPA Toronto: Spotlight on Four Seasons Hotels & OLG

CXPA Toronto presents two great Canadian brands, Four Seasons Hotels & OLG, known for their lasting customer focus. Rooted in their culture and supported by a strong Governance Model, we will hear first-hand how they successfully embedded both within their organization's DNA.

Plus, you'll get an exclusive 30-minute CX Governance Module excerpt from Acceleration Academy's CX Leadership & Implementation Course.

Speakers:

Kim Clark, Vice President Product & Customer Success @ OLG
Dan Moro, VP Guest Loyalty and Digital @ Four Seasons

CXPA Certified Training Provider:

Derek Bildfell @ Acceleration Academy

Network afterwards with your CX colleagues on the beautiful Donalda Club patio and enjoy wine and cheese.

Capacity is limited. Register today.

Pricing:

• CXPA Member Perk 🌟: Enjoy a special rate of $20 USD because amazing experiences shouldn't come with a premium price tag.

• Non-members: Attend for just $30 USD and get a taste of the benefits of CXPA Toronto.

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Not a CXPA member? Join today

We are passionately dedicated to providing exceptional education to the Toronto network and love hearing from you. Let us know if there are subjects you'd be interested in us covering in future sessions.

The CXPA Toronto Team

p.s. Stay in the loop:

• Join the CXPA Toronto LinkedIn group.
• Email Info@Q1hQQVRvcm9udG8gfCBnbWFpbCAhIGNvbQ== to get on our list to receive updates on events and local info.
• Join the new CXPA Toronto Community page.

Thank you to our Global Gold Sponsor and the rest of CXPA's .

A special thank you to our local sponsors Qualtrics and Bond Brand Loyalty

Also check out other Workshops in North York.