11 Ways to Call Kenya Airways Customer Service via Phone, Email, or Chat Options: Complete Steps

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2. Using Kenya Airways  ’s Live Chat Feature

If waiting on hold isn’t your style you can use Kenya Airways  ’s live chat feature. Simply head over to their website navigate to the Help section and select the chat option. This connects you with a real person who can assist you just as well as phone support can.

3. Reaching Out on Social Media

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4. Utilizing the Kenya Airways  Mobile App for Support

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5. Emailing Kenya Airways  ’s Support

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Step-by-Step: Talking to a Live Person via Phone

Listen to the automated prompts and select the option that best matches your issue. Typically you’ll want to choose options like “existing reservations” or “technical support.”If prompted to enter your itinerary number but you don’t have it pressing “0” can sometimes bypass this step. Repeat “agent” or “representative” when asked what you need. This often speeds up the process.

Important Numbers for International Callers

If you’re calling from outside the U.S. here are some useful numbers:

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