The Service Charges Transformation Journey

Learn from sector transformation experts with specialist knowledge and experience of how to plan and deliver sustainable change for service

About this Event

Service charges can be challenging for all housing associations, driven by traditional manual processes & lack of structured data.

The session will bring together a panel of industry experts who will discuss the roots of these challenges together with practical ways forward & best sequencing to a future transformed state.

We will delve into the sequencing in detail, looking at case studies and a demonstration of an automated solution, where data & processes is front of mind.

Agenda


🕑: 02:00 PM - 02:30 PM
Welcome

Info: Coffee, refreshments and snacks.

🕑: 02:30 PM - 02:45 PM
Introduction of Castlefield & Future of Finance Consulting Partnership

🕑: 02:45 PM - 03:15 PM
James Cook - The Service Charges Transformation Journey

Info: - Experience in sector - Common challenges (accuracy, transparency and accountability)

🕑: 03:15 PM - 03:45 PM
Future of Finance Service Charges Automation overview and use cases

🕑: 03:45 PM - 04:00 PM
Q&A

Info: Reviewing the session so far

🕑: 03:45 PM - 04:00 PM
Break

🕑: 04:00 PM - 04:15 PM
Castlefield Social Housing and Rents & Service Charges Team

🕑: 04:15 PM - 04:30 PM
Final Comments

🕑: 04:30 PM
Further Discussion with Presenters, Networking and Drinks