Restaurant Members, join us next Friday, September 5, from 8:00 - 9:30 a.m. for a Tangipahoa Chamber Power Hour+ for Restaurants - The Three Magic Keys to Unlock Communication Challenges!
In restaurants, clear and effective communication touches every part of the business, from greeting a customer at the door to teamwork in the kitchen. That’s why we’re excited to welcome Dr. Crombie, Director of Professional Advancement and Leadership Programs at Southeastern's College of Business, who will share a practical yet powerful interpersonal communication framework designed to strengthen the way you and your team connect.
This technique is more than just theory; it’s a hands-on tool that supports:
· Solving problems independently – from handling customer concerns to back-of-house hiccups.
· Making sound decisions under pressure – especially in fast-paced, high-stakes environments.
· Improving communication – helping staff think before reacting and work through conflict constructively.
· Understanding context – recognizing when and why policies exist
and how to apply them wisely.
· Being proactive vs. reactive – anticipating needs and addressing issues before they escalate.
· Fostering accountability – encouraging employees to take ownership of their role and outcomes.
· Creating a growth mindset – empowering staff to ask questions, learn, and grow.
This is a members-only opportunity, and registration is required to attend.
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