Advice centre in Kent on the 29th November 2024.
Eastgate, 141 Springhead Parkway, Northfleet, Gravesend, Kent DA11 8AD.
For more information, please visit our website - https://sossen.org.uk/services/walk-in-advice-centres/

This is a free walk-in service. No appointment necessary. Please note: doors close 30 minutes before the advice centre.

Before you attend
Here’s a few helpful tips to consider before you arrive:

Do check on the website for any last minute changes to times.
We don’t book appointments in advance for our walk-in centres, just turn up.
Remember to bring your security ID – use the link above if you need to register.
We suggest you arrive during the first hour of the walk-in advice centre opening. Be be prepared to wait your turn.
Bring all of your relevant paperwork, ideally keep this in date order as this will help us to work more quickly.
If possible, please avoid bringing children. If this isn’t possible, please ensure another adult is available to supervise the child whilst you are seeing the adviser.
During your visit
Here’s a few ways to ensure your time with an adviser is as productive as possible:

Please sign in and have your security ID ready; this will help us direct you to the right adviser.
If the Advice Centre is busy, consultations may be limited to 20 minutes.
We cannot guarantee to see anyone arriving after the designated ‘door closing’ time.
Unfortunately, time does not enable us to carry out a review of a draft EHCP or help create appeal grounds. This requires a review of all paperwork so as to produce a robust response.
All our volunteers are trained; we cannot guarantee that any specific volunteer or member of SOS!SEN will be at any given Advice Centre.**
**If you need to see a specific person, please book a 1:1 session.