Trades Group Meetup: Effective Communication and Handling Difficult Conversations, Including Scope C, 5 August

Trades Group Meetup: Effective Communication and Handling Difficult Conversations, Including Scope C

Exton Region Chamber

Highlights

Tue, 05 Aug, 2025 at 04:00 pm

2 hours

VK Brewing

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Date & Location

Tue, 05 Aug, 2025 at 04:00 pm to 06:00 pm (EDT)

VK Brewing

693 E Lincoln Hwy, Exton, PA 19341-2757, United States

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About the event

Trades Group Meetup: Effective Communication and Handling Difficult Conversations, Including Scope C
This is a fantastic opportunity to connect with fellow professionals in the trades industry, share insights, and grow your network.

In 2025, the Trades Group Meetup will focus on Managing the Trades Customer Life Cycle. August will focus on Effective Communication and Handling Difficult Conversations, including Scope Changes. We'll discuss best practices for dealing with complaints or concerns by listening, empathizing, and resolving issues without escalating tension. We'll also cover how to negotiate pricing or scope changes, approach sensitive conversations about cost adjustments or changes in project scope, manage expectations around delays or setbacks by communicating honestly when things don't go as planned, and reassure customers that their satisfaction is still a priority. Lastly, we'll explore conflict resolution techniques to resolve disagreements professionally and respectfully, maintaining long-term relationships.

The Tradespeople Networking Group is a dynamic community of professionals who meet every other month to foster meaningful relationships, develop referral partnerships, and share best practice tips. This group provides a supportive environment where trade professionals can collaborate, exchange industry insights, and discover opportunities to grow their businesses together.


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Nearby Hotels

VK Brewing, 693 E Lincoln Hwy, Exton, PA 19341-2757, United States

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Host Details

Exton Region Chamber

Exton Region Chamber

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Trades Group Meetup: Effective Communication and Handling Difficult Conversations, Including Scope C, 5 August
Trades Group Meetup: Effective Communication and Handling Difficult Conversations, Including Scope C
Tue, 05 Aug, 2025 at 04:00 pm