Leading for Operational Excellence

Strong leadership is not a “soft skill.” It is an operational capability that directly influences safety, productivity, quality, retention, and culture. Leading for Operational Excellence is designed to strengthen supervisory and managerial performance using evidence-based leadership practices proven to drive measurable results.

In this workshop, participants examine the relationship between leadership conduct and real operational indicators. They will learn how communication clarity, coaching effectiveness, and performance alignment shape both individual success and plant performance.

This session is academically grounded and highly practical, giving leaders tools they can apply immediately on the shop floor.

By the end of this workshop, participants will be able to:

• Explain why communication clarity and behavioral consistency are foundational to safety, productivity, engagement, and morale
• Identify leadership behaviors that build trust, improve motivation, and strengthen performance culture
• Apply structured coaching models that improve employee capability, confidence, and alignment
• Evaluate performance using a balanced approach that considers both results and behaviors

This workshop is built on methodologies from Development Dimensions International (DDI), a leadership research and development organization known for competency-based frameworks grounded in decades of leadership science.

Participants will learn validated models and practical tools based on empirical evidence, not anecdotal advice.

Topics include:

• Why Leadership Behaviors Matter
  How leadership practices influence reliability, error reduction, retention, and culture
• Meeting Employees’ Personal Needs
  Intrinsic vs extrinsic motivation, psychological safety, and engagement drivers
• Coaching Conversations with Impact
  Why traditional supervisory conversations fail, and how structured coaching improves outcomes
• Leading Performance Discussions
  Evidence-based approaches to feedback that strengthen accountability while preserving trust
• Action Planning
  A guided exercise to help leaders apply new insights immediately

This workshop is ideal for leaders who influence daily performance and employee experience, including:

• Frontline Supervisors and Team Leads
• Production Managers and Department Managers
• Continuous Improvement and Lean Leaders
• HR and Talent Leaders supporting supervisor development
• High-potential employees preparing for leadership roles

Participants will leave with:

• A clear understanding of how leadership behaviors connect to operational performance
• Practical coaching and communication tools that improve day-to-day execution
• More effective approaches to accountability and performance conversations
• A simple action plan to strengthen leadership routines immediately

Also check out other Workshops in Monsey, Meetups in Monsey.