Mastering Feedback for Change: Mapping What Exists, Shaping What's Next
Bite Sized 2 Hour Workshop.
Focus: Business Owners & Strategic Thinkers
For dates of the other focus audiences, please go to the bottom of the description.
Organizations rely on feedback to improve their products, services, and leadership, but not all feedback is useful. Is this the fault of the person providing the feedback or of the person asking for the feedback?
Knee jerk reaction is to say that it's the fault of the person providing the feedback, but what if is mainly the fault of the organization? What if we can take a step back, look at the big picture, and breakdown the feedback process in a way that will prompt valuable, useful, and (most importantly) usable feedback?
If feedback isn’t being requested or received in a way that’s aligned, then the organization won’t be able to optimize the next “cycle loop”.
The purpose of Mastering Feedback for Change is to help organizations, business owners and team leaders restructure how they seek, interpret, and act on feedback to ensure it serves their organizational goals rather than leading them astray. We want to shift your perspective and provide you with the tools to help better navigate changes.
To do that we will be exploring 6 elements of Feedback. These elements will provide a new perspective on what your current feedback system looks like, where there are gaps, and what can be changed to receive the type of feedback that is valuable, useful and usable. We will be providing examples, doing activities and having group discussion - which are all tailored to the focus audience of that day's session.
Here are 6 of the lessons:
Direction of the Feedback - what's the purpose of the feedback and where is it currently taking you?
Timing of the Feedback - are you asking for feedback at the wrong time?
Voice of the Feedback - which feedback is the loudest vs the wisest?
Interpreting the Feedback - what's being said between the lines of the feedback received?
Repercussions of the Feedback - are people comfortable giving you the hard truth or are there power imbalances influencing the feedback given?
Feedback of the Feedback - how are you acknowledging the feedback that was received?
Takeaways:
By the end of this workshop, participants will:
- Redefine what "feedback" means to their organization
- Identify common pitfalls in how they currently seek feedback
- Apply the six key principles for structuring effective feedback systems
- Gain clarity on what feedback to prioritize and what to filter out
- Walk away with a clear grasp on how to amend your current feedback strategy and ask more aligned questions
Highlights of Kantency Workshops:
Shared Language
-- No jargon or lingo.
-- We will build up a shared language together that supports the workshop content
Interactive
-- Group Discussions are highly encouraged to share insights, examples, takeaways and suggestions
-- We want the space to become a room full of "Outside Perspectives", helping you to see your areas of resistance from a new lens
Hands-On
-- You will receive hand-outs that directly relate to the content with visual prompts.
-- The handouts are designed to reinforce the content being taught, allowing you to focus on what's important rather than scrambling to write down everything said.
Immediate Application
-- We do activities during the workshop to ensure that you walk away being able to immediately apply the content we went through.
Our Definition of Success
-- When the participants prioritize writing down their ideas of how they will apply the content rather than staring at our slideshow
-- When your brain is tired afterwards from how much thinking & learning you've experienced
-- When the participants are providing fresh perspectives to their peers in the room (via group discussions), rather than relying on the facilitator to provide insight.
Maximum capacity of 20 people.
Other Focus Audience Dates in Edmonton:
Thursday June 26 from 6pm-8pm: for Solopreneurs
Thursday July 10 from 9am-11am: for Small Team Leaders and Managers
Thursday July 31 from 9am-11am: for Business Owners and Strategic Thinkers
Thursday August 7 from 6pm-8pm: for Collaborations, Peers, and General Audiences
Note: "Focus Audience" means that the group discussions and activities will be tailored towards these audiences. The content across the workshops remain consistent with the application of each date varying slightly depending on the audience.
If you'd like to attend but the "focus audience" date that best suits you doesn't work for you, we encourage you to sign up for whichever date works best regardless of audience. There is beauty and great benefit in being able to provide the group with an "outside perspective".
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