Introduction to Advice First Aid

Introduction to Advice First Aid

Location: Citizens Advice Brighton and Hove, Hove Town Hall, Tisbury Rd, BN3 3BQ

This introduction to Advice First Aid is aimed at volunteers and staff working directly with service users at food banks and free/lost-cost food projects in the Brighton and Hove area. The purpose of the training is to develop attendees' skills and knowledge to help them become 'Advice First Aiders'. This means they can go back to their organisations and help service users with the problems they face. The training covers key advice areas like benefits and housing, as well as the skills of being an AFAer.

After attending this introductory training, AFAers will be able to attend free top-up sessions on certain topics, as well as networking events. Citizens Advice will also be able to visit AFAers in their organisation to discuss the best way to set up AFA for you.

Any questions, please contact aGFycnkgISBoYXJwZXIgfCBjYWJyaWdodG9uaG92ZSAhIG9yZyAhIHVr

There are 25 free spaces available, offered on a first-come-first-served basis. If you reserve a ticket and then are unable to attend, please find your confirmation email and click on 'view and manage your order online' to cancel your order so someone else can attend.

Please bring:

• a laptop or tablet - if you are unable to bring one, please let us know and we will do our best to accommodate with laptops we have here
• your own lunch - tea, coffee and biscuits will be provided - you can of course use the lunch hour to visit one of Hove's lovely cafes if you'd prefer!

Expected timings:

9:20 Arrive and sign in at reception (first floor of Hove Town Hall, enter from the Tisbury Road side)

9:30 What is Advice First Aid?

10:00 Skills used by AFAers

10:50 Morning break

11:10 Income maximisation

12:30 Lunch

13:30 Information and signposting

14:30 Afternoon break

14:50 Case study

15:20 AFA agreement

16:00 End

Accessibility:

We will be on the first floor, accessed via lift or two flights of stairs with a handrail. There is an accessible toilet off reception. We will be in the conference room, which unfortunately doesn't have access to natural light, so please make use of the breaks to go outside or to a window! If you have any access requirements that you wish to discuss, please reply to this email.

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