Mediation Theory & Practice
Train as a Mediator – Eight-Day CPD Accredited Programme
📍 In-Person Training | 9:30 AM – 5:00 PM Each Day
Become a Skilled Mediator and Transform Conflict into Resolution
Are you looking to develop the skills to help others navigate disputes and build stronger relationships? Do you want to feel confident in handling workplace or personal conflict with a structured, professional approach?
This immersive eight-day CPD-accredited training programme provides a deep dive into mediation theory and practice, equipping you with the knowledge, techniques, and practical experience to step into the role of a mediator.
By the end of the course, you will have a clear understanding of conflict dynamics, mediation processes, and essential communication strategies—plus hands-on experience through live role-plays and practical exercises.
Why Train in Mediation?
✔ Master the Mediation Process – Learn a structured, six-stage model to resolve disputes effectively.
✔ Develop Conflict Resolution Strategies – Gain insights into handling conflict with confidence and professionalism.
✔ Enhance Communication & Negotiation Skills – Learn the art of active listening, reframing, and neutral facilitation.
✔ Gain Real-World Experience – Engage in practical simulations and role-plays to apply your skills in a controlled environment.
✔ Achieve Formal Recognition – Earn CPD accreditation and an OCN Level 3 Qualification upon successful completion.
✔ Advance Your Career – Open doors to roles in mediation, HR, leadership, and dispute resolution.
Programme Highlights
📅 Duration: October 2nd-October 23rd & November 6th-November 27, 9:30 AM – 5:00 PM each day
💷 Investment: £1,850 - (Flexible Payment Options: The course fee can be spread across a maximum of six months, provided that the full cost is paid at least 14 days before the course start date.)
✅ CPD Accredited + OCN Level 3 Qualification
🎯 To receive accreditation, participants must attend at least 85% of sessions and complete all required assessments.
Course Agenda
🔹 Understanding Conflict & Behaviour – Explore the psychology behind disputes and conflict escalation.
🔹 Conflict Resolution Strategies – Learn how to assess and manage conflict situations effectively.
🔹 The Mediation Process – Gain practical knowledge of mediation principles and structured approaches.
🔹 The Role of the Mediator – Understand how to remain neutral, guide discussions, and foster resolution.
🔹 Initial Assessments & Case Development – Learn how to evaluate disputes and prepare for mediation sessions.
🔹 Ethical & Philosophical Dimensions of Conflict – Explore the ethical considerations in mediation practice.
🔹 Real-World Mediation Simulations – Practice mediation techniques through interactive role-plays and case studies.
Who Should Attend?
This programme is ideal for leaders, managers, HR professionals, and anyone looking to take their first steps in formal mediation training. No prior experience is required—just a passion for developing conflict resolution skills and fostering positive change.
Accreditation & Certification
Upon successful completion, participants will receive:
✅ CPD Accreditation – Recognised independent certification ensuring professional development.
✅ OCN Level 3 Qualification – Formal recognition of mediation skills based on assessments and practical application.
Why Mediation Training Matters
Unresolved conflict costs businesses thousands each year in lost productivity, staff turnover, and workplace tensions. Equipping yourself with mediation skills allows you to proactively manage disputes, reduce workplace friction, and foster a culture of collaboration and understanding.
✨ Take the first step toward becoming a mediator.
Join us for this insightful, interactive, and career-enhancing training and build the confidence to turn conflict into opportunity!
For more information, download the full course brochure here.
Location
Mediation House, BT7 1HP
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