Advanced Negotiation and Influence Skills - 1 Day Workshop In Auckland

Delivery Mode: In-person Classroom Session
Language: English
Credits: 8 PDUs
Certification: Course Completion Certificate awarded upon successful completion
Complimentary snacks, beverages, and lunch provided during the session

Course Overview:

This course is designed to equip participants with effective negotiation techniques to succeed in a variety of situations and with individuals at different levels of influence. It explores the impact of negotiation on both organizations and individuals, helping participants understand which outcomes align with intended objectives. The course also emphasizes the art of influencing others to achieve results without relying solely on formal authority or power.

Each module is carefully structured to address the specific skills and gaps of the audience. Participants begin with a brief introduction exercise to practice communication and presentation skills, ensuring active engagement from the start.

By the end of this course, you will be able to:

• Define the stages of negotiation and influence, and apply them effectively
• Understand key aspects of negotiating, including persuasion, assertiveness, rationalization, active listening, and avoiding manipulation
• Analyze individuals and organizations, considering attitudes, behaviors, culture, expectations, emotions, and resistance
• Navigate power dynamics, including tactics to shift control and the strategic use of knowledge
• Apply effective communication strategies, both verbal and nonverbal, to enhance negotiation outcomes
• Orchestrate negotiation plans by positioning, anticipating challenges, managing conflicts, and seeking support when needed
• Develop interpersonal skills such as self-awareness, adaptability, and resilience
• Assess risks, implement damage control, maintain relationships, and achieve win-win outcomes
• Utilize tools and strategies such as BATNA, ZOPA, and the negotiation canvas
• Leverage communication and presentation skills to strengthen overall negotiation effectiveness

This course is ideal for anyone looking to enhance their negotiation, persuasion, and influencing skills to achieve better outcomes in both professional and personal settings.

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Why You Should Opt for This Course?
This course is ideal for anyone seeking to enhance their ability to negotiate effectively and influence outcomes with confidence. It combines practical exercises, real-world role plays, and proven frameworks such as BATNA, ZOPA, and the Negotiation Canvas to build both strategic and interpersonal skills. Learners gain insights into power dynamics, communication techniques, and persuasion tactics, empowering them to achieve successful results even without formal authority. By the end of the course, you’ll be equipped to handle complex negotiations, manage conflicts, and create lasting win-win relationships in any professional setting.

📧Ready to bring this powerful workshop to your team? Contact us at ZXZlbnRicml0ZSB8IG1nYXVzc2llICEgY29t to schedule your customized in-house session.

Info: ● Welcome/Introductions ● Purpose/Inspiration ● Course Dynamics ● Self Evaluation on Basic Negotiation Skills Knowledge - Class Discussion

Info: ● Understanding the Methodology ● Think, Feel, See, Hear, Say and Do ● Giving and Taking ● Points of Interest ● Plan B (Key Arguments and Drawbacks)

Info: ● BATNA - Best Alternative to a Negotiated Agreement Intro ● Example/Role play: Selling a Car ● ZOPA - Zone of Possible Agreement or "bargaining range” Intro ● Example/Role Play: Overcoming a Negative Bargaining Zone

Info: ● Defining Negotiation Success ● Criteria to Evaluate/Measure Success and Effectiveness ● Exercise/Role Play: Hand Shaking ● Maintaining a Continued Positive Relationship

Info: ● Definitions ● General Overview ● Positive and Negative Ways to Influence ● Open Discussion: Sun vs Wind Tale ● Video: Perception and Persuasion ● Video: The Science of Persuasion

Info: ● Communication Skills ● Exercise/Role Play: Connecting Strangers ● Presentation Skills ● Exercise/Role Play: Words Clearly Spoken and Silence ● Video TED: How to Sound Smart - View and Discuss

Info: ● Wrap Up ● Self Assessment GAP ● Feedback Form ● Closing Remarks

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