Expert Knowledge Series: Jira Service Management Showcase - Live Event

The Expert Knowledge Series: Jira Service Management Showcase – Live Event is your opportunity to learn directly from Systemology consultants alongside senior Atlassian experts. In one focused morning, you will explore practical strategies for moving from ServiceNow to Jira Service Management, using Rovo agents and Atlassian’s Team at Work approach to strengthen automation, and applying AI-enabled methods to keep performance high as your data volumes grow.

Every session is built on real world experience, with examples and configuration approaches that you can apply in your organisation straight away.

A central part of the Showcase is the opportunity to connect with experts and peers. You will meet Systemology consultants, Atlassian experts, and service management leaders who can provide valuable perspectives on automation, AI, and the future of service delivery. These conversations not only help solve immediate challenges but also provide knowledge that supports your career development and professional growth.

By attending, you will:

• Gain direct access to Systemology consultants who can answer your Jira Service Management and Atlassian questions in detail
• Take part in Q and A sessions with Systemology and Atlassian experts, benefiting from their perspective on the Atlassian Team at Work and the future of AI-powered service management
• Learn from real examples of how organisations are modernising service delivery at scale through automation and intelligent workflows
• Build professional relationships that open doors for new opportunities
• Receive presentation notes and configuration examples to use in your own environment
• Be in the running to win one of three gift vouchers valued at 100 dollars each

With breakfast, a networking lunch, and time for open discussion, the Showcase is designed to help you learn, connect, and grow both professionally and personally.

Info: Presenter: Jackson Barnier, Account Manager, Systemology -

Explore why organisations are moving from ServiceNow to Jira Service Management, compare key differences, and learn strategies for a successful migration.

Info: Presenter: Josh Mustac, Senior Consultant, Systemology -

See how Rovo agents can be applied within Jira Service Management to streamline processes, boost automation, and deliver measurable value.

Info: Presenter: Cael Metcalfe, Senior Consultant, Systemology -

Discover approaches to managing large data volumes in Jira Service Management with archiving strategies that balance performance, governance, and access.