Resonate is excited to host a relaxed, insight-driven webinar to present the findings from its 4th Annual Retail Insight Report: The 2025 Current State of Omni-Channel Market Research in Australia.
Date and Time:
Aug 27 | 12–1PM AEST
Resonate is a leading Australian Customer Experience platform, trusted by top retail brands to help them better understand and serve their customers.
We aim to position the session as a high-value midday break, light in tone, rich in actionable insights, and without any hard sell.
The 2025 exclusive consumer insight report for Australia will cover:
1. CX strategies that drive larger basket sizes
2. Key shopping behaviours and preferred channels
3. Top friction points impacting conversions
4. Delivery expectations and what happens when they’re not met
5. Returns as a conversion lever
6. The dream omni-channel experience, defined by shoppers
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