Having Difficult Conversations Training, 27 November | Event in Stoke On Trent | AllEvents

Having Difficult Conversations Training

VAST

Highlights

Thu, 27 Nov, 2025 at 09:45 am

2.3 hours

The Dudson Centre, Hope Street, ST1 5DD Stoke-on-Trent, United Kingdom

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Date & Location

Thu, 27 Nov, 2025 at 09:45 am to 12:00 pm (GMT)

The Dudson Centre, Hope Street, ST1 5DD Stoke-on-Trent

Stoke On Trent, United Kingdom

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About the event

Having Difficult Conversations Training
Difficult conversations are an inevitable but uncomfortable part of any role in the VCSE sector.

Whether you’re delivering bad news, addressing conflict, or discussing a performance issue, difficult conversations can be required with staff, volunteers, and service users.

It’s important to make sure that you’re well prepared for these topics to arise, and equipped with the correct information, tools, and techniques to de-escalate a conflict or deliver information in a sensitive way.

This training session will cover how to prepare, deliver, and document these conversations. Working from real-world examples, this session will support you by drawing on the experience of your peers, and offering resources and ideas to support you in moving your situation forward.

The session will aim to equip you with the confidence to deal with difficult conversations as they arise.


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Ticket Info

Tickets for Having Difficult Conversations Training can be booked here.

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The Dudson Centre, Hope Street, ST1 5DD Stoke-on-Trent, United Kingdom, Stoke On Trent, United Kingdom
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Having Difficult Conversations Training, 27 November | Event in Stoke On Trent | AllEvents
Having Difficult Conversations Training
Thu, 27 Nov, 2025 at 09:45 am