Front Desk Upselling

� Calling all Front Office Specialists in Hospitality & Retail! �

Are you ready to significantly boost revenue and enhance customer experience? The Talent Craftsmen is excited to present "FRONT DESK UPSELLING," a focused training program designed to transform your front office team into upselling powerhouses.

� Date: 11 - 12 September 2025

� Time: Day 1: 9:00 AM - 5:00 PM | Day 2: 9:00 AM - 12:30 PM

� Venue: Villa Marie, Level 4, Artyzen Singapore, 9 Cuscaden Road, SG 249719

� Investment: $180/Pax

This interactive 1.5-day workshop, led by seasoned L&D expert Ang Woon Jiun 文雋 �, will equip participants with a proven 4-step framework to:

� Identify real-time upsell opportunities
�Craft personalized offers
�Read buyer cues
�Close deals confidently
�Manage objections with empathy

Through practical strategies, your team will increase sales while elevating the overall customer experience. Ang Woon Jiun's expertise in using tools like MBTI, Belbin, Enneagram, and NLP ensures that frontline staff turn daily interactions into meaningful sales.

Elevate your team's selling skills and drive meaningful results for your business!

� Register here: https://www.eventbrite.sg/e/front-desk-upselling-tickets-1520969393399?aff=oddtdtcreator

#Upselling #FrontOffice #HospitalitySales #RetailSales #RevenueGrowth #SalesTraining #CustomerExperience #ProfessionalDevelopment #TheTalentCraftsmen #ArtyzenSingapore

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• This September, 3rd September, 09:00 am, Be Our GUEST in Singapore

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