There are several jobs related to sales. Among them are the jobs of a Sales Associate.
A Sales Associate is usually responsible for interacting with customers either in person or on the phone, and has a large influence on the customer experience. Other responsibilities also include maintaining the floor appearance, directing customers to the products they need, and operating cash registers. Therefore, improving their skills would have a significant impact on the company’s success.
Sales Associates are employees usually working in fast-food chains, department stores, bookstores, specialty clothing store, groceries, and cell phones or electronics stores.
Key Topics
I. Sales Associate Fundamentals: Duties and Responsibilities
II. Set of Hard and Soft Skills
III. The Ability to Sell
a. Types of Customers
b. Excellent Customer Service
c. Effective Communication
d. Product and Service Knowledge
e. Visual Merchandising Skills
IV. Store Operating Guidelines
a. Safety and Security
b. Inventory Management
V. Activities
Should you be interested to register, please call or text: Tel. (02) 8727.88.60 / (02) 8727.56.28 / Mobile Numbers: Globe: 0915.205.0133 / Smart: 0908.342.3162 / Sun: 0933.584.7266 / Globe: 0926.622.0768 / Globe: 0915.900.9294 or PM us the following details so we can better assist you:
NAME:
WEBINAR TOPIC:
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