Leading Teams in a Crisis

Area of Interest: Leadership; Management

In this course you will explore the principles of effective leadership in emerging and uncertain situations. You will enhance your understanding of leading and managing teams, learn how to identify risks and opportunities, and how to make evidence based decisions in crisis situations.

Focusing on practical strategies, processes and frameworks, on completion of this course you will understand how to practically apply management principles in difficult circumstances to make strategic, timely, robust decisions.

In this course we will cover the topics of:

• Leadership versus management
• Types of emerging situations
• Using mission command to communicate intent
• Problem formulation
• Impact of stress

• Importance of feedback
• Principles of effective feedback
• Radical Candour
• Delivery mechanisms

• Risk management principles
• Threat equation
• Managing risk
• Identifying and exploiting opportunities

• Bias in decision making
• Sources of information / evidence to make a decision
• Making evidence based decisions
• Agility in decision making

• Pros and cons analysis
• SWOT
• Pugh matrix
• Force Field Analysis

• Managers and Team Leaders
• Entrepreneurs and Startup Founders
• Project Managers
• Human Resources Professionals
• Military and Emergency Response Personnel
• Non-profit and NGO Leaders

Prerequisites: There are no prerequisites for this course

On completion of this course, you will be able to:

• Describe and apply leadership traits
• Deliver effective feedback
• Conduct resource management in complex situations
• Analyse risk and opportunities
• Conduct evidence based decision making
• Apply decision making tools

You will receive a handbook related to the theory provided

Bon is a highly capable leader and manager with a proven history of achieving mission outcomes across Defence and Intelligence domains. He is a National Security professional with experience in intelligence operations and complex case management. He has experience in operations planning, risk management, engineering change management, tender evaluation, contract management and consulting. Bon is an MBA and engineering graduate adept at identifying organisational challenges, then developing and implementing robust solutions. Bon has an innate sense of curiosity and desire to solve complex problems

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