Strategic Leadership in Housekeeping Operations

Behind every five-star guest experience is a housekeeping leader who knows how to turn daily routines into strategic advantages. This masterclass goes beyond checklists and cleaning standards, showing how laundry and housekeeping can be powerful drivers of quality, revenue, and operational excellence. Designed for hotel supervisors and managers, the program explores maintaining service quality, transforming laundry into a revenue center, leading teams effectively, managing budgets, and applying strategic management principles. By bridging technical expertise with leadership vision, participants will discover how to position their departments as central to both guest satisfaction and the hotel’s bottom line.

This is an advanced coursework designed for:
Executive housekeepers
Housekeeping managers
Laundry managers

Class Coverage
Quality in Laundry & Housekeeping
Laundry as a Revenue Center
Leading Housekeeping Teams
Managing Budgets
Strategic Management

Registration Fees
PHP 6,000 - Early Bird until October 10
PHP 7,500 - Regular Rate

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