Irvin Zelaya

I’m Irvin Zelaya. I run CNI Concepts in South Florida. I hold licenses in public adjusting, mold assessment and remediation, roofing, general contracting, and HVAC. I am licensed as a PA and GC in Florida and also other states.  My job is to help public adjusters document losses clearly, align scope with IICRC S520 and the 2023 Florida Building Code, and move claims to approval and higher payments.I have testified as an expert and sat through roughly 250+ depositions, wrote close to 15k+ estimates, 2500+ mold assessments and name as expert witness 300+ times,  so I know where files break and why carriers push back.In my sessions you will get the exact checklists, phrases, and proof packages I use on real files. We will walk a claim from intake to closeout, including photo framing, documentation, estimate structure, F9 notes, and the carrier responses that earned payment. We will flag traps that  minimize payments, like vague causation language, missing code pathways, and mismatched line items. You will leave with ready-to-use information and scripts. No theory. Only what survives carrier pushback and gets policyholders paid. If you have a live file that fits, bring it up during Q&A and we will apply the framework.