Supervisors and managers are tasked to make sure that things are done correctly and at the right time. However, managing people has gradually evolved, and most experienced supervisors must learn to adapt to the change. Some “old” supervisory techniques may no longer work. In this seminar, you will be taught the best practices in management, and how to supervise a team in the most effective manner.
Key Topics
MODULE 1: BASICS OF LEADERSHIP
Leadership defined
General type of leaders (formal and informal leaders)
Leadership style
Leadership style evaluation
Demonstrating leadership effectively
MODULE 2: GROUP DYNAMICS
Basics of group dynamics
Self-perpetuating cycle of activities
Team morale
Management and productivity
MODULE 3: RESOLVING CONFLICT
Conflict defined
Source of conflict
Conflict situations responses
MODULE 4: EFFECTIVE DELEGATION
Empowering and motivating employees through delegation
Steps in effective delegation
The do’s and don’ts of delegation
MODULE 5: MAKING DECISIONS TO SOLVE PROBLEMS
Problem solving and decision making techniques
PSDM basic tools
MODULE 6: COACHING AND COUNSELING
Preparation is the key
Coaching people through mistakes
Pitfalls to avoid
Guidelines for conducting session
MODULE 7: MANAGING MEETINGS
The do’s and don’ts of managing meetings
Agendas and minutes of meetings
Dealing with time wasters in meetings
Should you be interested to register, please call or text: Tel. (02) 8727.88.60 / (02) 8727.56.28 / Mobile Numbers: Globe: 0915.205.0133 / Smart: 0908.342.3162 / Sun: 0933.584.7266 / Globe: 0926.622.0768 / Globe: 0915.900.9294 or PM us the following details so we can better assist you:
NAME:
SEMINAR TOPIC:
MOBILE NUMBER:
EMAIL ADDRESS:
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