Practical Steps for Secure, Governed Agentic Solutions in Retail

The AI revolution is here, and for retail and consumer goods organisations, it presents a unique set of challenges. With retailers being prime targets for cyberattacks and recent data breaches making headlines, security and customer trust are more critical than ever. In fact, 78% of shoppers would stop buying from a retailer for several months after a breach, and 35% would never return. As you face immense pressure to deliver continuous operations and rapidly launch new experiences, you also need to navigate the complexities of secure and governed AI implementation without introducing new vulnerabilities.

This breakfast discussion cuts through the noise to provide a practical, actionable roadmap for building agentic AI solutions you can trust and scale. We'll explore key considerations for defining a secure agentic AI strategy and a clear path to tackle the critical data governance challenge that can derail your initiatives. We'll show you how to identify high-impact AI use cases and accelerate your adoption with a unified platform that delivers secure, integrated, and autonomous action capabilities. You'll learn how a platform approach with built-in security and trust can empower you to extend the power of agents across any enterprise application while maintaining centralised governance.

Join us to discover how Salesforce enables you with a unified platform, trusted data integration, and autonomous action to build a scalable, secure, and integrated AI experience with end-to-end governance. You don't have to tackle this alone—we'll provide the framework to achieve faster time to value and scale with confidence.

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